Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Idriss Benabdessadek

Boisbriand,QC

Summary

Dynamic professional with experience at 3 Brasseurs, specializing in customer service and multitasking. Software Engineering student proficient in Java and Python, with a strong focus on problem-solving and team collaboration. Successfully managed survey processes at Léger Survey Firm, ensuring data integrity and compliance in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Bar Service

3 Brasseurs
Laval, QC
10.2023 - Current
  • Successfully managed multiple tasks simultaneously while providing quality service.
  • Provided excellent customer service while interacting with guests in a friendly manner.
  • Served as cashier when necessary, handling payments accurately and efficiently.
  • Ensured compliance with health and safety regulations at all times.
  • Responded promptly to inquiries from customers about company's products or services.
  • Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices.

Survey Interviewer

Léger Survey Firm
Montréal, QC
06.2020 - 06.2021
  • Leveraged multiple software tools to streamline the survey interview process.
  • Ensured compliance with ethical standards when conducting interviews or collecting data.
  • Managed database of respondent contact details for future surveys.
  • Provided technical support to survey participants during the process.
  • Performed quality control checks on completed surveys before submitting them for analysis.

Education

Bachelor of Engineering - Software Engineering

Concordia University
Montreal, QC
05-2027

Pre-University - Health Sciences

Vanier College
Montreal, QC
05-2022

Skills

  • Programming languages: Java, Python, HTML, CSS
  • Knowledge of JavaScript
  • Integrated development environments: Spyder, Visual Studio Code, Eclipse
  • Problem solving
  • Team collaboration
  • Excellent sense of Customer service
  • Multitasking skills
  • Google Drive proficiency
  • Microsoft Office Suite proficiency

Languages

French
Native/ Bilingual
English
Native/ Bilingual

Affiliations

  • Rock Climbing
  • Fishing
  • Programming
  • Use of AI tools and AI automations

Accomplishments

  • History Merit Award by MNQ

Timeline

Bar Service

3 Brasseurs
10.2023 - Current

Survey Interviewer

Léger Survey Firm
06.2020 - 06.2021

Bachelor of Engineering - Software Engineering

Concordia University

Pre-University - Health Sciences

Vanier College

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Idriss Benabdessadek