Idris Hassan
Scarborough,Canada
Summary
To excel in ensuring safety and security while providing top-notch customer service in a retail setting
Experienced with maintaining secure and safe environments. Utilizes effective communication and quick problem-solving skills to handle security incidents and emergencies. Track record of ensuring consistent and reliable security operations through diligent monitoring and access control management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security concierge/patrol
Firstservice residential
09.2021 - 10.2025
- Conduct desk duties including access control and monitoring of premises.
- Execute emergency procedures swiftly and effectively.
- Proactively detect and respond to any illegal or inappropriate activities.
- Maintain thorough documentation by writing detailed reports on suspicious incidents and promptly reporting them to the appropriate authorities.
- Monitored access points, ensuring safety and compliance with security protocols.
- Trained new concierge staff on operational procedures and customer service standards.
Amazon delivery
EVKL Logistics
09.2022 - 09.2023
Stocker / supervisor
Food basics
09.2019 - 04.2022
- Receive, stock, and maintain inventory.
- Ensure cleanliness and organization of shelves and storage areas.
- Made sure customer problems are handled appropriately, and de-escalating issues when needed
- Collaborate with team members to achieve store goals and maintain a positive work environment.
Education
Ontario High School Diploma -
City Adult Learning School
01.2021
Skills
- Experience in maintaining detailed documentation and promptly reporting suspicious incidents
- Strong written and oral communication skills, as well as organizational and problem solving skills
- Able to work as part of a team and independently within a fast paced and demanding environment
- Ability to multi-task in an efficient manner with excellent time management skills
- Self-motivated and able to motivate others; responsible, patient and energetic
- A quick learner and willing to learn new information and skills
- Reception duties
- CCTV operation
- Physical fitness
Certification
Emergency First Aid including CPR 2021
Languages
Arabic
Native or Bilingual
Timeline
Amazon delivery
EVKL Logistics
09.2022 - 09.2023
Security concierge/patrol
Firstservice residential
09.2021 - 10.2025
Stocker / supervisor
Food basics
09.2019 - 04.2022
Ontario High School Diploma -
City Adult Learning School