Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
Timeline
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Idrees Khan

Oshawa,Ontario

Summary

Successful at organizing work, setting schedules and handling all administrative oversight. Well-versed in all aspects of ramp management and diligent about continuous improvement of team operations. Desiring a position in a fast paste, multi-structured environment with room for advancement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Ramp Supervisor

Enterprise Airline Inc
Oshawa, Ontario
11.2022 - Current
  • Manage day-to-day logistics operations, Customer service relation services and monitor multiple company operated aircrafts around the world.
  • Operate equipment to support on-ground operations in between flights.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Fueled multiple models of commercial and private aircraft with Avgas and jet fuels for departure flights.
  • Coordinate day-to-day schedules, tasks and positions for ground crew.
  • Hired and trained new team members to apply industry best practices and airfield safety protocols.
  • Oversee ramp agents by assessing performance, determining schedules and training on proper procedures.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Conducted fuel inventories and updated database to reflect accurate information.
  • Attend monthly safety/owner meetings to discuss Standard Operation Procedures and to avoid injuries and mishaps.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.

Ramp Agent

Enterprise Airline Inc
Oshawa, ON
11.2019 - 11.2022
  • Used digital database to keep records of units and stock moved.
  • Fueled multiple models of commercial and private aircraft with Avgas and jet fuels for departure flights.
  • Connected electrical power units and service hoses to aircraft.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Operated equipment to support on-ground operations in between flights.

Cashier

Metro store 109, METRO TAUNTON RD
OSHAWA, ONTARIO
07.2018 - 11.2023
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed refunds for worn, damaged and broken merchandise.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Data Entry Clerk

Ministry of Education
San Fernando, Trinidad
09.2017 - 05.2018
  • Located information contained in files to meet requests by supervisors and other departments.
  • Followed data program techniques and procedures to maintain data entry requirements.
  • Audited new data, identifying potential issues and corroborating reports.
  • Stored hard copies of data in organized files to optimize retrieval.
  • Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
  • Contacted customers via phone or email to address data inquiries.
  • Supported data entry across departments as requested, switching promptly to new projects.

Education

Aviation

Durham Flight Centre
Oshawa, ON

High School Diploma -

ASJA Boys’ College
San Fernando, Trinidad
06.2016

Skills

  • Task Prioritization
  • Quality Control
  • Customer Service
  • Dependable and Responsible
  • Hazardous Materials
  • Heavy Lifting

Certification

  • Transport Canada, Cat 1 Aviation Medical- Jan, 2024
  • Transport Canada, Aeronautical Restricted Operator Certificate - 2018-06-27
  • Private Pilot License - Aug, 2022
  • Night Rating (Aeroplane) - Aug, 2022
  • Multi Engine Rating - Aug, 2023

Flight time total : 211.4

  • Commercial Pilot License (In progress)- 2023
  • Air Transportation of Dangerous Goods - 2023

References

Sabreena Bacchus - Human Resource, Payroll
Enterprise Airlines
Contact : sbacchus@enterpriseair.ca - (416) 873-9588

Don Patrick - Police Inspector, Executive Officer to the Chief of Police, Regional Municipality of Durham

Contact : (905) 261-6615

Verendra Singh- Certified Flight Instructor, Durham Flight Centre. 

Contact: (647)219-1069

Accomplishments

  • Identified a significant malfunction in equipment before it caused a major flight delay or in-flight issue and suggested a resolution that mitigated any risks.
  • Enthusiastically took on new duties and tasks when asked by Managers/Owners and completed all of them on time, resulting in an hourly pay increase.
  • Consistently maintained high customer satisfaction.

Timeline

Ramp Supervisor

Enterprise Airline Inc
11.2022 - Current

Ramp Agent

Enterprise Airline Inc
11.2019 - 11.2022

Cashier

Metro store 109, METRO TAUNTON RD
07.2018 - 11.2023

Data Entry Clerk

Ministry of Education
09.2017 - 05.2018

Aviation

Durham Flight Centre

High School Diploma -

ASJA Boys’ College
Idrees Khan