Idowu Philips
Guelph,Canada
Summary
Strong analytical and problem-solving skills, with a focus on delivering solutions that meet business needs. Strong ability to work independently and as part of a team. Excellent communication and interpersonal skills, able to explain technical concepts to non-technical stakeholders. Seeking to leverage my skills and experience in a challenging and dynamic environment where I can continue to make a positive impact.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Associate
SureWerx
02.2023 - 11.2024
- Retrieving items from inventory based on order lists or pick tickets
- Packaging and preparing orders for shipment, ensuring accuracy and proper packaging techniques
- Utilizing warehouse management systems or manual processes to track and verify order
- Loading and unloading trucks for outbound shipments
- Verifying shipping documents, labels, and packaging to ensure accurate and timely delivery
- Conduct regular inventory audits to maintain accuracy and identify discrepancies
- Assisting in cycle counts and inventory reconciliation processes
- Key achievements include conducting inventory audits, leading to a substantial 18% improvement in accuracy, and implemented efficient cycle counts, resulting in a significant 30% reduction in inventory discrepancies
- Following all safety protocols and guidelines to maintain a safe working environment
- I promoted incident-free operations and concurrently maintained a highly organized and efficient warehouse, resulting in a notable 20% enhancement in overall productivity
Inventory Control Technician
Grace medical diagnostic center
01.2020 - 01.2022
- Distribute medical supplies and equipment to patient care areas
- Maintain a clean and orderly stock location
- Keep track of numerous products and extensive amounts of inventory information in a computer database
- Develop and maintain procedures and guidelines to maintain the inventory system
- Keep track of hospital returned to stock and follow up unused, excess, damaged, and expiring inventory
- Key achievements include successsfully training and mentoring a group of 17 health administration NYSC interns in the efficient distribution of medical supplies and equipment to patient care areas
- Implemented comprehensive training programs covering tasks such as maintaining a clean and orderly stock location, accurately tracking inventory information in a computer database, developing and enforcing inventory management procedures, and effectively managing hospital returns, unused items, excess inventory, and expiring supplies
Customer Service Representative
Sterling Bank Plc
01.2017 - 01.2022
- Demonstrate a positive interaction with peers, adaptability, flexibility, punctuality, and portraying a positive attitude
- Assist customers with replacing lost or stolen credit or debit cards
- Identify and refer potential high-value customers to respective officials
- Assist customers with self-service banking
- Maintain knowledge of the Bank's products and services and ensure accurate and correct information to customers
- Keeping records of all Inventory and mail
- Key achievements include consistently garnering positive feedback from customers by delivering exceptional service and effectively resolving their inquiries, I also successfully trained and mentored two NYSC Corp members in customer service best practices, resulting in enhanced performance and satisfaction
- Proactively aiding customers in replacing lost or stolen credit or debit cards, I ensured a smooth and secure banking experience
- Additionally, I identified and referred potential high-value customers to respective officials, contributing to the growth of the customer base and overall business
- I also assisted customers in navigating and utilizing self-service banking options, promoting convenience
Education
Post-graduate Certificate - Global Supply Chain management
Conestoga College
Milton, ON12.2024
Post-graduate Certificate - Business Analytics
Conestoga college
Guelph, ON12.2023
Master's degree in MBA - Information Technology Management
Suresh Gyan Vihar University
Jaipur, Rajasthan08.2020
Bachelor's - Computer Science
Osmania University
Hyderabad, Telangana06.2017
Skills
- Business Intelligence Tools ( Power BI )
- MS Project
- Microsoft Excel
- Communication and Interpersonal
- Problem Solving and Critical thinking
- Adaptability and Flexibility
- Time Management
- Emotional Intelligence
Languages
English
Professional Working
Certification
- Digital Entrepreneur
- Lean six sigma
- Occupational Health and safety
- Forklifts
Affiliations
- Member of APICS (Association for Supply Chain Management)
- Member of CITT (Canada Logistics Community)
Personal Information
- Total Experience: 6
- Willing To Relocate: True
Highest Level Of Education
Master's Degree
Timeline
Warehouse Associate
SureWerx
02.2023 - 11.2024
Inventory Control Technician
Grace medical diagnostic center
01.2020 - 01.2022
Customer Service Representative
Sterling Bank Plc
01.2017 - 01.2022
Post-graduate Certificate - Business Analytics
Conestoga college
Master's degree in MBA - Information Technology Management
Suresh Gyan Vihar University
Bachelor's - Computer Science
Osmania University
Post-graduate Certificate - Global Supply Chain management
Conestoga College
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