Shawn Gillingham
Paradise ,NL
Summary
Experienced and driven professional with a strong work ethic, dedicated to delivering exceptional results. Known for honesty, personability, and maintaining a high level of professionalism in all interactions. A natural entrepreneur, adept at managing multiple tasks under tight deadlines and thriving in high-stress situations. Proven ability to quickly grasp new concepts and adapt to changing environments, ensuring efficient and effective problem-solving.
Overview
10
10
years of professional experience
Work History
Freelance Graphic Designer
Rowhouse Creative
07.2015 - Current
- Provide graphic design services for both digital and print media for a wide variety of clients and businesses.
- Handled administrative tasks, covering time tracking and billing.
- Managed client accounts alongside various sales duties.
Photographer
GradImages
10.2022 - Current
- Operate effectively in a high-pressure environment, capturing action shots of graduates as they cross the stage during convocation.
- Focused on executing tasks correctly the first time.
Customer Service Representative / Truck Driver
Canadian Linen Aramark Uniform & Career Apparel LL
04.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving customers disputes and issues.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Responsible for sales as well as maintaining contact with customers.
- Ensured timely transportation of goods all around from Mount Pearl and Come By Chance.
Production Worker
Canadian Linen Aramark Uniform & Career Apparel LLC
02.2021 - 04.2024
- Working safely and efficiently in a warehouse environment using various tools and machines.
- Rolling and sorting mats and sorting linen, towels, cloths and uniforms for delivery.
- Fast turn around with tight deadlines.
Customer Service and Sales Associate / 3rd Key
Sherwin-Williams
06.2019 - 08.2020
- Managed store operations on weekends, provided customer service at the counter, and facilitated sales.
- Assessed customer needs to recommend suitable products.
- Handled daily cash settlements and managed opening and closing processes.
Graphic Designer & Photographer
RE/MAX Infinity
11.2014 - 07.2015
- Served as the in-house graphic designer, handling all promotional needs including newspaper ads, social media posts, and more.
- Extremely tight deadlines and rapid turnaround, adapting to constant last-minute changes before launch or publication.
Health Service Specialist
Fonemed Canada
07.2020 - 02.2021
- Managed calls from individuals across Canada and the United States.
- Utilized a triage process to prioritize and queue order for nurse contact.
- Handled scheduling of medical appointments.
- Provided support for callers in crisis situations.
Pre Loader
UPS
09.2018 - 06.2019
- Offloading trailers, sorting packages, and loading trucks to ensure timely departure for deliveries.
- This role required fast-paced, physical work and effective communication along the sorting belt to ensure accuracy and efficiency.
Education
Degree - Graphic Design
College of The North Atlantic
St. John's06.2014
Skills
- Fluent in both Mac and PC environments
- Professional Photography
- Proficient in Adobe Creative Suite
- Service Excellence
- Visual Communication Design
- Print and Digital Layouts
- Time Management
- Critical thinking
Timeline
Customer Service Representative / Truck Driver
Canadian Linen Aramark Uniform & Career Apparel LL
04.2024 - Current
Photographer
GradImages
10.2022 - Current
Production Worker
Canadian Linen Aramark Uniform & Career Apparel LLC
02.2021 - 04.2024
Health Service Specialist
Fonemed Canada
07.2020 - 02.2021
Customer Service and Sales Associate / 3rd Key
Sherwin-Williams
06.2019 - 08.2020
Pre Loader
UPS
09.2018 - 06.2019
Freelance Graphic Designer
Rowhouse Creative
07.2015 - Current
Graphic Designer & Photographer
RE/MAX Infinity
11.2014 - 07.2015
Degree - Graphic Design
College of The North Atlantic
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