Abdul Moemen
St. Catharines,ON
Summary
Proven expertise in heavy equipment operation and exceptional route navigation skills honed at CAA, where I enhanced customer satisfaction and safety through efficient vehicle recovery and towing. Demonstrated ability to make critical decisions under pressure, significantly improving service quality and company efficiency without compromising on professionalism or safety. Experienced towing experience offering exceptional skills in route planning gained during my two years in the field of transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores.
Overview
4
4
years of professional experience
Work History
Cycle Transport Towing
CAA
06.2022 - Current
- Handled challenging situations calmly under pressure, making critical decisions quickly for successful resolution of incidents requiring towing services.
- Enhanced customer satisfaction by providing timely and efficient towing services.
- Conducted vehicle assessments to determine appropriate towing methods, minimizing potential damage during transport.
- Improved company reputation by maintaining a clean driving record and upholding high standards of professionalism on the job.
- Increased company efficiency by effectively managing multiple towing requests simultaneously.
- Operated with safety and skill to avoid accidents and delays.
- Built strong relationships with clients through exceptional communication skills and professional demeanor.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Ensured the safe transportation of vehicles with proper securing techniques and equipment usage.
- Navigated traffic efficiently during high-stress situations to ensure timely arrival at designated locations.
- Maintained a safe work environment by adhering to strict safety guidelines and regulations during towing operations.
Packages Delivery Driver
FedEx
03.2021 - 12.2021
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Operated vehicle safely in highly congested areas with no traffic violations.
Glazing Contractor
Global Glass and Aluminum GTA
02.2020 - 01.2021
- Demonstrated versatility in glazing techniques, working on both residential and commercial projects.
- Expanded industry knowledge through participation in professional development courses and workshops related to commercial glazing techniques.
- Improved workplace safety by diligently following safety guidelines during all glazing tasks.
- Utilized specialized glazing tools effectively, supporting efficient project execution and quality craftsmanship.
Education
No Degree - Glazing
International Union of Painters And Allied Trades
Toronto, ON01.2020
Skills
- Heavy Equipment Operation
- Vehicle Recovery
- Winching techniques
- Hook and Chain Towing
- Safe Driving Practices
- Route Navigation
- Wheel Lift Towing
- Incident documentation
- Flatbed Towing
- Hydraulic system knowledge
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Turkish
Professional Working
Timeline
Cycle Transport Towing
CAA
06.2022 - Current
Packages Delivery Driver
FedEx
03.2021 - 12.2021
Glazing Contractor
Global Glass and Aluminum GTA
02.2020 - 01.2021
No Degree - Glazing
International Union of Painters And Allied Trades
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