Ideris Adare

· Oversee daily operations of the venue, including scheduling, inventory management, and guest services - Trained and coached Service Managers and Supervisors and Players to provide excellent guest service - Developed and implemented strategies to increase revenue and profitability

· Ensured compliance with safety and health regulations - Aided in the store opening, including training teams, managing timelines, ensuring compliance with corporate standards, and delivering successful grand openings - Proficient in key systems such as Embed, Crunchtime, VISTA and more.

• Oversee the setup, preparation, and training for new amusement locations and conversion projects, focusing on optimizing sales and guest experience. Manage daily operations, ensuring compliance with regulatory standards and executing gaming initiatives to drive financial performance. Serve as the subject matter expert for amusement SOPs, train new hires, and collaborate on digital sales initiatives. Coordinate supplier relationships, manage merchandise sourcing, and conduct regular audits to maintain high operational standards.

• Collaborate with the General Manager to ensure smooth operations of the venue - Manage the team of Service Managers and Players - Monitor daily revenue and expenses to ensure profitability - Develop and implement strategies to improve guest satisfaction and player engagement

• Oversaw daily operations of the theater, including scheduling, inventory management, and customer service - Trained and coached Service and Cast Members to provide excellent customer service - Developed and implemented strategies to increase revenue and profitability - Ensured compliance with safety and health regulations - Aided in the opening of Rec Room store locations, including coordinating with cross-functional teams, managing timelines, ensuring compliance with corporate standards, and delivering successful grand openings - Proficient in EMBED and Intercard software systems for POS transactions, cash management, and reporting

• Oversaw daily operations of the venue, including scheduling, inventory management, and customer service - Trained and coached Service Supervisors and Players to provide excellent guest service - Developed and implemented strategies to increase revenue and profitability - Ensured compliance with safety and health regulations - Aided in the opening of Rec Room store locations, including coordinating with cross-functional teams, managing timelines, ensuring compliance with corporate standards, and delivering successful grand openings - Proficient in EMBED and Intercard software systems for POS systems, cash management, and reporting

• Supervised and trained Cast Members to ensure smooth operations of the theatre - Maintained inventory and managed supplies - Collaborated with the Service Manager to provide excellent customer service - Ensured compliance with safety and health regulations

• Supervised and trained team members to provide excellent customer service - Collaborated with the Cast Leader and Service Manager to ensure smooth operations of the theatre - Assisted with inventory management and supplies

• Provided excellent guest service to theatre guest - Assisted with ticket sales and concessions - Maintained cleanliness and organization of the theatre