Summary
Overview
Work History
Education
Skills
Timeline
Generic

IDARA ENOBONG ETIM

Langley,BC

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dependable Cashier Assistant trained in register operations, customer engagement and merchandising. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented and helpful when completing changing assignments. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Hardworking Cashier Assistant focused on helping team deliver best-in-class customer experiences. Adept at quickly bagging items based on weight and size. Hands-on experience using cash register to check out customers.

Overview

4
4
years of professional experience

Work History

Cashier Assistant

Pizza Hut
Cross River State, Nigeria
11.2022 - 06.2023
  • Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
  • Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
  • Developed and implemented new processes to improve customer service and sales efficiency.
  • Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.

Delivery Associate

Domino's PIzzas
Rivers State, Nigeria
08.2021 - 09.2022
  • Loaded delivery truck with company products according to the daily route plan.
  • Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
  • Maintained accurate logbook of deliveries and pick-ups.
  • Followed all applicable traffic laws and regulations while driving company vehicle.

Stocking Lead

Crunchies
Akwa Ibom State , Nigeria
02.2020 - 06.2021
  • Directed and coordinated stocking activities to ensure timely order fulfillment.
  • Supervised stockers to ensure accuracy in product placement and rotation of products.
  • Provided training and guidance to new employees on the proper techniques for stocking merchandise.
  • Ensured compliance with safety regulations, company policies, and procedures.

Customer Service Representative

Eco Mega Farm Enterprise
Akwa Ibom State, Nigeria
01.2019 - 12.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

Associate of Science - Journalism And Advertising

University of Maiduguri
Garki, Abuja Nigeria
05.2016

Bachelor of Science - Environment And Health

University of Calabar
Calabar
09.2010

Master of Arts - Business Administration

University Canada West
Vancouver, BC

Skills

  • Accounts Payable
  • Accounts Receivable
  • Payment Processing
  • Customer Service
  • Preparing Bank Deposits
  • Financial Reporting
  • Friendly and Outgoing
  • Critical Thinking
  • Product and Service Sales
  • Retail Operations
  • Relationship Building
  • Teamwork and Collaboration

Timeline

Cashier Assistant

Pizza Hut
11.2022 - 06.2023

Delivery Associate

Domino's PIzzas
08.2021 - 09.2022

Stocking Lead

Crunchies
02.2020 - 06.2021

Customer Service Representative

Eco Mega Farm Enterprise
01.2019 - 12.2019

Associate of Science - Journalism And Advertising

University of Maiduguri

Bachelor of Science - Environment And Health

University of Calabar

Master of Arts - Business Administration

University Canada West
IDARA ENOBONG ETIM