Idania Cardenas
Merced
Summary
Experienced with providing excellent customer service and managing inventory for smooth operation. Utilizes strong communication skills to interact effectively with customers and colleagues. Track record of maintaining cleanliness and organization in dynamic work setting.
Overview
10
10
years of professional experience
Work History
Beverage Cart Attendant / Bartender
Rancho Del Rey Golf Club
Atwater, CA
08.2025 - Current
- Delivered exceptional customer service to enhance guest experience on the golf course.
- Managed beverage inventory to ensure timely restocking and availability of popular selections.
- Developed rapport with regular customers, fostering loyalty and repeat business for the club.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Maintained clean and organized cart, ensuring products were attractively displayed and easily accessible.
- Increased sales through effective upselling techniques, suggesting premium beverage options to customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Warehouse Associate
Grainger Distribution Center
Patterson, CA
08.2022 - 05.2023
- Executed accurate inbound and outbound tasks including sorting and packing, ensuring a 99% error-free rate in shipments, contributing to enhanced customer satisfaction
- Maintained compliance with OSHA regulations and Hazardous Material requirements, leading to a safer warehouse environment for all employees
- Leveraged computerized scanning equipment for efficient inventory management, optimizing workflow by reducing check-in/check-out times by 20%
- Conducted regular audits that improved inventory accuracy and reduced waste, facilitating a smoother operation
Juvenile Institution Officer
Merced County Probation
Merced, CA
08.2021 - 08.2022
- Responded to critical situations with effective judgment, resulting in a significant reduction in incident reports by 30%
- Collaborated with a multidisciplinary team to implement behavior modification techniques, enhancing the rehabilitative environment for youths in custody
- Documented situation reports and case notes with precision, ensuring compliance with legal standards and enabling data-driven decision-making
- Successfully maintained confidentiality while communicating sensitive information, establishing trust within the community and among colleagues
Warehouse Inventory Control Coordinator
SupHerb Farms
Turlock, CA
07.2017 - 08.2021
- Executed precise inventory counts and adjustments, resulting in a 15% increase in stock accuracy, directly impacting the efficiency of supply chain operations
- Developed and maintained comprehensive reports on inventory levels, assisting in swift decision-making for product replenishment
- Coordinated with multiple departments to streamline shipping procedures, effectively reducing shipment preparation time by 25%
- Utilized DAX for data documentation, effectively communicating production metrics and addressing issues proactively with management
Retail Sales Associate
JCpenney
Merced, CA
10.2016 - 01.2017
- Engaged customers by providing outstanding service, leading to a 20% increase in customer satisfaction ratings
- Managed inventory restocking and signage changes efficiently, ensuring the sales floor remained organized and visually appealing
- Coordinated internal communications regarding sales promotions, optimizing customer engagement and boosting store performance
Waitress
POCKET 8s
Merced, CA
03.2016 - 10.2016
- Monitored guest satisfaction levels and swiftly responded to feedback, improving dining experiences and repeat customer rates
- Maintained cleanliness and organization in high-pressure environments, demonstrating strong time management and team collaboration skills
Education
No Degree - Business Management
CSU Stanislaus
Turlock, CA08-2027
Skills
- Reliability and punctuality
- Excellent customer service
- Inventory optimization
- Report writing
- Strategic planning
Timeline
Beverage Cart Attendant / Bartender
Rancho Del Rey Golf Club
08.2025 - Current
Warehouse Associate
Grainger Distribution Center
08.2022 - 05.2023
Juvenile Institution Officer
Merced County Probation
08.2021 - 08.2022
Warehouse Inventory Control Coordinator
SupHerb Farms
07.2017 - 08.2021
Retail Sales Associate
JCpenney
10.2016 - 01.2017
Waitress
POCKET 8s
03.2016 - 10.2016
No Degree - Business Management
CSU Stanislaus