Ida Marlene Irankunda
Accountant
Toronto,ON
Summary
Creative Finance graduate offering strong analytical and abstract reasoning skills. Excellent history of managing complex data. Well-versed in business operations, strategic planning and market analysis. Track record of positive academic performance and superior numerical and analytical skills.
Overview
8
8
years of professional experience
Work History
Finance Intern
Radisson Blu Hotel Rwanda
05.2021 - 07.2023
- Adhered to budgeting and accounting processes for cohesive records.
- Reviewed expense reports for accuracy, ensuring compliance with company policies and procedures.
- Developed financial strategies to optimize use of capital and resources.
- Developed strong relationships with clients through effective communication, fostering trust and satisfaction.
Financial Assistant
Rwanda Social Security Board(RSSB)
02.2017 - 05.2021
- Facilitated the development of strong vendor relationships through consistent communication on payment schedules.
- Revamped organization processes by auditing client checks and cash receipts.
- Produced end-of-year records such as 1099-Misc and W2 forms.
- Contributed to successful project completion by providing timely financial data and analysis to stakeholders.
- payroll management
- recording sales
- report preparation
Customer Care Call Center Supervisor
MTN Rwanda
04.2015 - 02.2017
- Collaborated with other departments for seamless coordination in addressing customer concerns, resulting in faster issue resolution.
- Minimized workflow issues by cross-training staff on technical procedures, protocols and customer service practices.
- Achieved high-quality service levels by continuously monitoring calls and providing constructive feedback to agents.
- Conducted supplier risk evaluations and assisted with regulatory inspections.
- Collecting and reviewing data for reports.
Education
BBA - Finance
University of Kigali
Rwanda,Kigali12.2019
Skills
- MS Office
- Fundamental Payroll Certification (FPC)
- Risk Mitigation
- Administrative Support
Languages
English
Native or Bilingual
French
Full Professional
Swahili
Full Professional
Timeline
Finance Intern
Radisson Blu Hotel Rwanda
05.2021 - 07.2023
Financial Assistant
Rwanda Social Security Board(RSSB)
02.2017 - 05.2021
Customer Care Call Center Supervisor
MTN Rwanda
04.2015 - 02.2017
BBA - Finance
University of Kigali