Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
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Idalia Rodriguez

Idalia Rodriguez

San Diego

Summary

Experienced professional in Human Resources and Employee Benefit Management, adept at streamlining administrative processes for enhanced efficiency. Skilled in training and development, with a focus on clear communication to support employee engagement and satisfaction. Dedicated to fostering growth and operational excellence within organizations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Benefits Analyst

Marsh & McLennan Agency
San Diego
08.2023 - Current
  • Designed and implemented benefit programs in collaboration with cross-functional teams.
  • Conducted market research to benchmark benefits against industry standards.
  • Facilitated annual open enrollment, supporting HR team members throughout the process.
  • Created educational materials such as newsletters and brochures to inform employees about benefits.
  • Implemented wellness initiatives to improve employee health and reduce healthcare costs.
  • Coordinated online resources for HR teams to enhance employee access to wellness information.
  • Conducted benefits orientation for new hires, ensuring comprehension of available offerings.
  • Collaborated in in-person sessions detailing benefit options and enrollment procedures for employees.

Training Specialist

Cabrillo Credit Union
San Diego
10.2021 - 08.2023
  • Developed and implemented comprehensive training programs for credit union staff.
  • Facilitated workshops on customer service and compliance regulations to enhance employee knowledge.
  • Evaluated training needs through surveys and assessments for targeted program improvements.
  • Collaborated with management to design effective training materials and resources.
  • Coordinated onboarding sessions for new employees across various departments.
  • Monitored training effectiveness using feedback and performance reviews for continuous enhancement.
  • Conducted train-the-trainer sessions to ensure trainers delivered courses effectively.
  • Maintained accurate records of training attendance and evaluations in the Learning Management System.

HR & Training Specialist

Cabrillo Credit Union
San Diego
07.2019 - 10.2021
  • Administered human resource programs, including compensation, benefits, leaves of absence, and performance management.
  • Collaborated with departmental managers to identify skills and competencies for new hires.
  • Recruited and interviewed qualified candidates for open positions.
  • Executed onboarding and offboarding processes efficiently.
  • Conducted background checks and verified employee eligibility for compliance.
  • Processed bi-weekly payroll using Coastal (iSolved) software.
  • Managed 401k benefits through CUNA Mutual Benefits platform.
  • Handled employment inquiries and referred complex matters to appropriate staff.

Project Coordinator

PXiSE Energy Solutions
San Diego
01.2017 - 01.2019
  • Company Overview: Project Coordinator for PXiSE Energy Solutions, a Sempra sub-company.
  • Maintenance of PXiSE team SharePoint site, including troubleshooting, organization and training.
  • Administrator for Team’s Microsoft Office licensing & management portal.
  • Process improvement for PXiSE related projects, vendors and procedures.
  • Maintained control of Office365 tenant and Dynamics 365 maintenance.
  • Prepared and collaborated on project proposals, client communications and finalizing of various project related tasks.
  • Equipment procurement for local and international projects, working with vendors and shipping companies to ensure completion of projects.
  • Accounts Payable processing for vendors and company billing, working with Sempra’s Accounting department.
  • Project Coordinator for PXiSE Energy Solutions, a Sempra sub-company.

Executive Assistant

Cabrillo Credit Union
San Diego
01.2013 - 01.2017
  • Coordinated meetings, travel arrangements, and events for Executive Team and Board of Directors.
  • Assisted Executive Team with branch operations, human resources, and compliance tasks.
  • Prepared weekly, monthly, and annual reports for Executive Team, staff, vendors, and auditors.
  • Tracked credit union policy updates to ensure compliance with NCUA and CPA regulations.
  • Collaborated with Auditor to conduct risk mitigation procedures and corporate credit card audits.
  • Performed branch audits and training sessions in conjunction with company Auditor.
  • Managed vendor contracts, payments, and renewals to maintain compliance.
  • Negotiated contracts and completed compliance documentation for all vendors.

Education

Some College (No Degree) - Liberal Arts

San Diego State University
San Diego, CA

Some College (No Degree) - Liberal Arts

California State University, Los Angeles
Los Angeles, CA

Skills

  • Microsoft Office Suite
  • Dynamics 365
  • SharePoint
  • HRIS systems: EASE, Coastal Payroll, Employee Navigator
  • Presentation recording with Brainshark
  • Training portals: BAI Learning Manager, Ninjio
  • Adobe Acrobat
  • DocuSign
  • Venminder
  • MeridianLink LoansPQ
  • BASIC Online
  • CUNA Benefits for You
  • Jack Henry COPE
  • KnowledgeOwl
  • NMLS compliance

Accomplishments

  • Employee of the Year - 2020

Certification

  • CA Insurance License: #4332635

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Senior Benefits Analyst

Marsh & McLennan Agency
08.2023 - Current

Training Specialist

Cabrillo Credit Union
10.2021 - 08.2023

HR & Training Specialist

Cabrillo Credit Union
07.2019 - 10.2021

Project Coordinator

PXiSE Energy Solutions
01.2017 - 01.2019

Executive Assistant

Cabrillo Credit Union
01.2013 - 01.2017

Some College (No Degree) - Liberal Arts

San Diego State University

Some College (No Degree) - Liberal Arts

California State University, Los Angeles
Idalia Rodriguez