Ida Silvestri
Pointe-Claire,QC
Summary
Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
30
30
years of professional experience
Work History
Property Administrator
Villa St. Louis
12.2024 - Current
- Maintain direct contact with tenants and operations personnel to maintain positive relationships.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Home Renovation Specialist
Owner
05.2020 - 02.2024
- Managed all aspects of the of the renovation.
- Hired contractors, plumbers, demolition workers and electricians..
- Applied for Permits.
- Developed innovative strategies to reduce material costs while increasing efficiency.
- Collaborated with structural engineers to evaluate structural integrity of projects.
- Managed project timelines and resources to complete projects on schedule and budget.
Elite Property Management
Owner
01.2013 - Current
- Proven ability to learn quickly and adapt to new situations.
- Provided several landlords with top service from start to finish with regards to marketing for rental property and all aspects regarding the management of the properties.
- Worked effectively in fast-paced environments.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Property Manager
Gleneagles
01.2012 - 03.2013
- Introduced prospective tenants to types of units available and performed tours of premises.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Lead a small team of employees.
- Was key player in the transition to full condo association start up.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated appointments to show marketed properties.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Education
Bachelor of Arts - Psychology
Concordia University
Montreal, QCSkills
- Tenant relations
- Rent collection
- Skilled multi-tasker
- Entrepreneurial
- Leasing and sales
- Preparing property agreements
- Property management
- Staff management
- Lease renewals
- Property marketing and promotion
- Apartment maintenance
- Unit vacancies
- Grounds maintenance
Accomplishments
- Maintained occupancy rate at 100% for [Number] months.
- Oversaw multiple residential family properties totaling over 2000 individual units.
- Maintained [Number]% or higher occupancy rate for entire length of employment.
- Supervised team of 5 staff members.
Languages
French
Full Professional
English
Full Professional
Italian
Professional Working
Interests
- Sang professionally with top orchestras for 25 years
- Enjoy participating in power walking and jogging for overall physical and mental well-being
- Weight training
Timeline
Property Administrator
Villa St. Louis
12.2024 - Current
Home Renovation Specialist
Owner
05.2020 - 02.2024
Elite Property Management
Owner
01.2013 - Current
Property Manager
Gleneagles
01.2012 - 03.2013
Bachelor of Arts - Psychology
Concordia University
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