Ida-Marie Greco
Woodbridge,ON
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Possess excellent communication, time management, and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Sales Associate
Designer Shoe Warehouse, DSW
11.2019 - 12.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Order Fulfillment Associate
Designer Shoe Warehouse, DSW
01.2021 - Current
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Processed daily orders through a manifest system.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Selected and filled orders from stock to fulfill customer requirements.
Sales Associate
Canadian Tire
09.2017 - 11.2019
- Organized racks and shelves to maintain store visual appeal.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Gym Receptionist
KLF-FITNESS LTD
04.2017 - 12.2017
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Generated sales leads through outbound calls and emails.
- Delivered prompt telephone service by answering calls knowledgeably and providing accurate information.
- Checked members into gym by scanning badges.
- Welcomed customers with friendly greeting, and answered general questions.
Order Picker
Schure Sports Inc
07.2016 - 08.2017
- Followed orders precisely for correct items, sizes and quantities.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
Education
Bachelor of Science - PharmD
University of Toronto
Toronto06.2027
Bachelor of Science - Biology
York University
04.2023
Skills
- Strong customer service skills
- Effective verbal communication
- Multitasking strengths
- Organization abilities
- Documentation and recordkeeping
- Resolving Customer Issues
- High-Volume Environments
Timeline
Order Fulfillment Associate
Designer Shoe Warehouse, DSW
01.2021 - Current
Sales Associate
Designer Shoe Warehouse, DSW
11.2019 - 12.2020
Sales Associate
Canadian Tire
09.2017 - 11.2019
Gym Receptionist
KLF-FITNESS LTD
04.2017 - 12.2017
Order Picker
Schure Sports Inc
07.2016 - 08.2017
Bachelor of Science - PharmD
University of Toronto
Bachelor of Science - Biology
York University
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