Ida Kembi
Toronto,Canada
Summary
Adept at food safety and customer service, my tenure at Tiny Tom Donuts, Steady Reserve, and Local Public Eatery in Ontario showcased my ability to enhance customer service and streamline operations. With a knack for relationship building and a proven track record in team leadership, I consistently improved customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Server Assistant
Local Public Eatery
Toronto, ON
02.2025 - 05.2025
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Delivered exceptional customer service through friendly interactions with guests.
- Assisted servers with carrying food from the kitchen to tables, refilling drinks, and clearing dirty dishes.
Chef and Cashier
Tiny Tom Donuts
Toronto, Canada
05.2022 - 08.2024
- Oversaw the deep fryer, and cleaned equipment after every shift.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Utilized proper cleaning techniques to sanitize counters and utensils.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Assistant
Steady Reserve
Toronto, Canada
11.2023 - 04.2024
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Education
Bachelor of Arts (B.A.) - Drawing and Painting
Ocad University
Toronto, On, Canada04.2028
High School Diploma -
St Patrick Secondary Catholic School
Toronto, On, Canada06.2024
Skills
- Customer service
- Effective communication
- Team collaboration
- Willing to learn
- Positive and friendly attitude
- Flexible schedule
Personal Information
- Date of Birth: 07/09/06
- Gender: She/Her
Languages
- French
- English
References
- Sandra Mustacato, Teacher, TCDSB, Sandra.mustacato@tcdsb.org, (416) 294-7669
- Soup Felix-Esteban, Manager, Tiny Toms Donuts, Camerons.Soupcan@gmail.com, (416) 300-7123
- Hozan Dylan, Teacher, Mary Ward Catholic Secondary School, Hozan.Dylan@tcdsb.org, (416) 393-5544
Timeline
Server Assistant
Local Public Eatery
02.2025 - 05.2025
Assistant
Steady Reserve
11.2023 - 04.2024
Chef and Cashier
Tiny Tom Donuts
05.2022 - 08.2024
Bachelor of Arts (B.A.) - Drawing and Painting
Ocad University
High School Diploma -
St Patrick Secondary Catholic School
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