Ida Gigliotti
Winnipeg,Manitoba
Summary
Motivated Administrative Assistant with several years of experience offering office support in schools. Energetic and reputable individual possessing strong work ethic, professional demeanor, excellent initiative and decision-making skills. Ability to forge strong relationships with parents/guardians, students and co-workers.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
St. James Assiniboia School Division
08.2018 - Current
- PowerSchool – Process attendance, safe arrival, school messenger, exporting, student demographics, enrolling new students, process various reports, mailing labels, use message sender to communicate with parents and guardians
- Atrieve – Experience with staff attendance management
- Traversa – familiar with our transportation information program
- Produce awards certificates for celebration of success assemblies and end of the year awards ceremony
- Maintaining school website – creating news items and features
- Oversee all Lunch Supervisor and Volunteer applications
- Maintain a volunteer list
- Prepare ‘Notes from the Office’ every Friday and email out to all families
- Oversee the wellbeing of children - make phone calls home when students come into office feeling sick or become injured
- Communicate with teachers and admin staff to ensure that student needs are met
- Prepare bus manifests
- Assist the head administrative assistant when needed throughout the day.
Office Manager
PHAR Side Mechanical Inc.
Winnipeg, MB
01.2007 - Current
- Prepare and distribute payroll for employees
- Prepare and submit employee deduction remittances, GST and PST remittances
- Perform accounts receivable duties including invoicing, researching chargebacks, discrepancies, and reconciliations
- Proficient in using the QuickBooks software program to perform all book-keeping.
Sales Associate
Pandora, Animus Jewelry Partnership
09.2014 - 03.2018
- Consistently followed the Pandora Way of Selling
- Exceeded expectations and generated excellent results in selling, team selling and upselling
- Provided new and repeat customers with exceptional care while maintaining a clientele
- Responded to customer concerns with friendly and knowledgeable service
- Determined customer needs by asking relevant questions and listening actively to the responses
- Educated the customer about the brand and quality of workmanship of our product
- Stocked and replenished merchandise according to store layouts
- Operated a cash register and other POS systems for cash and credit card purchases.
Lunch Supervisor
Sansome School
Winnipeg, MB
09.2010 - 01.2017
- Supervised an average of 25-50 students ranging from grades 1-5
- Assessed and took care of any conflicts that arose during lunch and recess and ensured students behaved appropriately and in a safe environment
- Completed and filed all necessary paperwork for lunch activities, including attendance logs.
Market Office Assistant
CIBC
Winnipeg, MB
01.2006 - 10.2009
- Assistant to Executive team in the Prairies Market Office
- Worked directly with the Executive Assistant and supported her with the daily operational functions of the office
- Composed and typed letters to new hires, thank you letters, retirement and anniversary letters and branch visit letters
- Composed and sent congratulatory emails on behalf of executive team for Mutual Fund sales results, star performers and service energizer reports
- Developed and processed successes and performance-oriented news report via a power point slideshow for whole market team
- Booked conference calls, organized, and set up team meetings
- Booked flights, cars, hotels for the executive team’s business trips
Financial Service Associate
CIBC Imperial Service
Winnipeg, MB
07.2001 - 12.2005
- Supported two Financial Advisers by understanding their financial targets and working in partnership to help them achieve them
- Proactively contacting clients for renewals
- Arranged making appointments for clients to meet their Advisor and prepare a financial plan
- Facilitated product sales, including: mortgages, loans, Mutual Funds, GIC’s, bank accounts, and Visa applications
- Handled most interim financing needs for clients
- Handled most estate accounts.
Personal Banking Associate
CIBC
Winnipeg, MB
08.2000 - 07.2001
- Responded to the needs of walk-in clients by screening for appropriate relationship management referral, and/or selling and delivering a limited range of personal banking products and services, including: Bank accounts, Overdraft protection, Visa cards, Internet banking, Visa products, Estate accounts, small loans, Mutual funds and GIC investments.
Head Customer Service Representative
CIBC
Winnipeg, MB
07.1998 - 08.2000
- Service Quality Representative and Service Professional Learning Series Leader
- Performed all duties relevant to a bank teller: receive and deposit payments, make pay outs according to CIBC procedures
- Sold and processed drafts, money orders, traveler’s cheques
- Performed currency conversions
- Promoted and sold convenience banking products and Visa applications
- ATM custodian – Serviced machines daily.
Education
Bachelor of Arts Degree - Sociology Major -
University of Winnipeg
01.1997
Grade 12 Diploma -
Westwood Collegiate
01.1993
Skills
- Communication skills
- Computer skills
- Managing multiple projects
- Ability to work in a team
- Problem Solving
References
References available upon request.
Timeline
Administrative Assistant
St. James Assiniboia School Division
08.2018 - Current
Sales Associate
Pandora, Animus Jewelry Partnership
09.2014 - 03.2018
Lunch Supervisor
Sansome School
09.2010 - 01.2017
Office Manager
PHAR Side Mechanical Inc.
01.2007 - Current
Market Office Assistant
CIBC
01.2006 - 10.2009
Financial Service Associate
CIBC Imperial Service
07.2001 - 12.2005
Personal Banking Associate
CIBC
08.2000 - 07.2001
Head Customer Service Representative
CIBC
07.1998 - 08.2000
Bachelor of Arts Degree - Sociology Major -
University of Winnipeg
Grade 12 Diploma -
Westwood Collegiate
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