Ica Rinensi Munthe
A Cappella Catering
Edmonton,AB
14
years of professional experience
Work History
Supervisor
3 Years 9 Months- Supervised catering staff to ensure adherence to service standards and operational protocols.
- Trained new employees on food safety practices and customer service expectations.
- Coordinated event logistics, including menu planning, setup, and breakdown of catering services.
- Implemented inventory management processes to optimize supply usage and minimize waste.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Ground Crew Worker
7 Years 1 Month- Provided support during boarding processes, enhancing passenger experience and efficiency.
- Trained new personnel on standard operating procedures for ground crew activities.
- Assisted in reducing aircraft turnaround time with efficient baggage handling and passenger boarding processes.
- Supported customer satisfaction by promptly addressing passenger inquiries and concerns during boarding and disembarkation.
- Maintained accurate documentation of performed work and completed tasks.
Timeline
Supervisor
A Cappella Catering
09.2022 - 06.2026Read More
Ground Crew Worker
Gapura Angkasa
05.2012 - 06.2019Read More