Summary
Overview
Work History
Education
Skills
Certification
Projects
References
Timeline
Generic

Ibtsam Ahmed

Windsor,ON

Summary

Automotive quality and process professional with 8 years of OEM and Tier 1 experience across vehicle electronics, embedded software, and system development. Strong background in ASPICE, ISO 26262, IATF 16949, and process engineering. Skilled at driving product & process quality excellence, risk-based assessments, warranty/field issue management, and supporting teams through development and launches. ASPICE Provisional Assessor certified.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Process Coach

DENSO
08.2023 - Current
  • Defined and deployed Agile SPICE-based project management processes.
  • Coached project teams on new process rollouts and implementation.
  • Supported Volvo (PaaK – Phone as a Key) and GM (SDV MSM, PEPS) projects, ensuring quality compliance, and supplier coordination.

Process Engineer – Quality & Methods

Ford Motor Company
12.2021 - 08.2023
  • Balanced process and product quality, ensuring compliance with defined standards.
  • Defined and deployed Problem Management, Change Management, and Software Configuration Management processes.
  • Led 5-Why root cause analysis for process defects, and tracked preventive and corrective actions.
  • Supported the FNV3 program, maintaining quality metrics, and dashboard reviews.

System & Software Quality Engineer

Marelli (Stellantis Programs)
01.2018 - 12.2021
  • Delivered successful 0-mile and field campaigns for Stellantis (JL PHEV IPC, MP MCA IPC, JT IPC).
  • Performed risk-based software release evaluations; ensured quality targets were met before launch.
  • Managed warranty returns, and prepared 8D reports to drive issue containment and prevention.
  • Supported and participated in IATF 16949 audits (development & manufacturing).
  • Provided clarity on ISO 26262 functional safety requirements for engineering teams.
  • Acted as the customer quality interface within project teams, supporting Stellantis' expectations.

Education

B.Sc. - Electrical Engineering

University of Windsor
01-2017

Skills

  • Product and process quality management
  • Preventive and corrective actions (8D, 5-Why)
  • ASPICE
  • ISO 26262
  • IATF 16949 Compliance
  • Quality scorecards and metrics
  • Risk management and lessons learned
  • Field issue containment and warranty analysis
  • Agile SPICE
  • Model-based development processes

Certification

ASPICE Provisional Assessor, Certified

Projects

Stellantis: JL PHEV IPC, MP MCA IPC, JT IPC 

Ford: FNV3 

DENSO: Volvo PaaK, GM SDV MSM, GM PEPS

References

References available upon request.

Timeline

Process Coach

DENSO
08.2023 - Current

Process Engineer – Quality & Methods

Ford Motor Company
12.2021 - 08.2023

System & Software Quality Engineer

Marelli (Stellantis Programs)
01.2018 - 12.2021

B.Sc. - Electrical Engineering

University of Windsor

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Ibtsam Ahmed