Ibrahima Sylla
Edmonton,AB
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Loomis Express, Canpar, ICS Courier
04.2013 - 03.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Protected people and equipment from hazardous materials by using correct procedures.
Security Guard
S & P Protection And Investigation Service
02.2011 - 02.2013
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Monitored CCTV cameras and alarm systems for security breaches.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
Education
No Degree - Financial Accounting & Payroll System
Erp College
Calgary, AB03.2020
High School Diploma -
Gambia High School
Guinea,conakary 07.1994
Skills
- Order Verification
- Cargo Handling
- Vehicle Maintenance
- Load Balancing
- Commercial Driving
- Mileage Tracking
- Advanced Planning
- Safe Driving
- Lifts up to 70 Pounds
- Local Routes Understanding
- Vehicle Inspection
- Route Management
- Safe Driving Record
- Client Relationship Management
- Valid Driver's License
- English Fluency
- Defensive Driver Training
- Positive Attitude
- Time Management
- Heavy Lifting
- Pre-Trip and Post-Trip Inspections
- Time Management Skills
- Defensive Driving
- Roads and Highways Knowledge
Languages
English
Full Professional
Timeline
Delivery Driver
Loomis Express, Canpar, ICS Courier
04.2013 - 03.2023
Security Guard
S & P Protection And Investigation Service
02.2011 - 02.2013
No Degree - Financial Accounting & Payroll System
Erp College
High School Diploma -
Gambia High School
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