Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Languages
Timeline
Generic

Ibrahima Diallo

Ottawa,ON

Summary

Highly efficient worker, well established in fast-paced and challenging environments. Ready to help the team achieve company goals. Very detail oriented. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.

Overview

6
6
years of professional experience

Work History

McDonalds Crew Member

McDonald's Restaurant
08.2023 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Online Customer Support Manager

01.2019 - Current
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively
  • Learned and adapted quickly to new technology and software applications
  • Identified issues, analyzed information, and provided solutions to problems
  • Proven ability to develop and implement creative solutions to complex problems
  • Restore and handle any faulty products
  • Organize and train a team on updated policies
  • Provided support to every client within the community
  • Created and managed a space for positive and safe interaction for a community of 700000 users.

Education

Bachelor of Science - Computer Programming

Algonquin College
Ottawa, None
06-2027

École Secondaire Louis Riel
Ottawa, ON
06.2023

Skills

  • Food preparation and safety
  • Time management
  • Bilingual communication
  • Adaptability
  • Verbal and written communication
  • Problem solving
  • Database management
  • Dependability
  • Organizational skills
  • Technical support
  • Customer service
  • Interactive communication
  • Microsoft Office proficiency

Additional Information

  • Awards , Earned the "Model Athlete" Award in 2019, Quarter Finalists USA CUP 2019-2020 with East York, Earned the "Most Efficient Student/Athlete " Award in 2018.

Languages

5,5

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Fulani
Professional

Timeline

McDonalds Crew Member

McDonald's Restaurant
08.2023 - Current

Online Customer Support Manager

01.2019 - Current

Bachelor of Science - Computer Programming

Algonquin College

École Secondaire Louis Riel

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Ibrahima Diallo