Ibrahima Diallo
Ottawa,ON
Summary
Highly efficient worker, well established in fast-paced and challenging environments. Ready to help the team achieve company goals. Very detail oriented. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
Work History
McDonalds Crew Member
McDonald's Restaurant
08.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Online Customer Support Manager
01.2019 - Current
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Learned and adapted quickly to new technology and software applications
- Identified issues, analyzed information, and provided solutions to problems
- Proven ability to develop and implement creative solutions to complex problems
- Restore and handle any faulty products
- Organize and train a team on updated policies
- Provided support to every client within the community
- Created and managed a space for positive and safe interaction for a community of 700000 users.
Education
École Secondaire Louis Riel
Ottawa, ON06.2023
Skills
- Food Preparation and Safety
- Time Management
- Bilingual
- Efficient
- Fast-Learner
- Verbal and Written Communication
Additional Information
- Awards , Earned the "Model Athlete" Award in 2019, Quarter Finalists USA CUP 2019-2020 with East York, Earned the "Most Efficient Student/Athlete " Award in 2018.
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
McDonalds Crew Member
McDonald's Restaurant
08.2023 - Current
Online Customer Support Manager
01.2019 - Current
École Secondaire Louis Riel
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