Ibrahim Sheikh
Brampton,ON
Summary
Entry-level Customer Service Administrator offering effective communication and well-developed troubleshooting skills honed across 1-year career history. Manages upset customers with precision and poise and defuses high-pressure situations with grace and diplomacy.
Overview
1
1
year of professional experience
Work History
Customer Service
Ware
Cardinal Meat
10.2022 - Current
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Associate of Applied Science - Software Engineering Technology-AI
Centennial College
Scarbrough06.2025
Skills
- Interdepartmental Communication
- Corporate Policies
- Telephone Etiquette
- Customer Needs Assessment
- Data Management
- Record Keeping
- Multitasking
- Order Processing
- Decision Making
Languages
English
Elementary
Swahili
Elementary
Timeline
Ware
Cardinal Meat
10.2022 - Current
Customer Service
Associate of Applied Science - Software Engineering Technology-AI
Centennial College
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