Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ibrahim Sabagh

St. John’s,NL

Summary

Dedicated professional seeking a challenging career opportunity to leverage extensive training and skills in a dynamic environment. Committed to driving success and delivering impactful results that contribute to the overall growth of the organization. Eager to embrace new challenges and collaborate with a team valuing innovation and excellence. Proven ability to adapt and thrive in fast-paced settings, ensuring alignment with company goals and objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Accounting Services Representative

Intact Insurance
07.2025 - Current
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
  • Post broker payments and statements to our A/R system accurately and maintain an electronic filing system
  • Perform Daily/Monthly reconciliation of assigned Broker accounts by analyzing, investigating and resolving outstanding transactions
  • Work closely with our Brokers and Underwriting Teas to resolve discrepancies
  • Maintain accurate electronic records of all discussion including follow ups
  • Respond to incoming Agency Bill inquiries
  • Escalate problematic brokers and unresolved discrepancies in a timely manner
  • Prepare, attend and participate in Broker meetings/discussions
  • Use a variation of software systems such as Microsoft Word, Excel, & Outlook to generate spreadsheets, update databases and records

Insurance Agent

Belairdirect Insurance
02.2025 - 07.2025
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Sell various types of insurance policies.
  • Calculate payment methods, plans, and premiums to make sure clients are receiving proper coverage.
  • Ensure policies meet client requirements to their satisfaction.
  • Create and customize special coverage packages for clients and tailor them to their requirements.
  • Cross-sold insurance products to existing clients to reach sales targets.

Commercial Underwriter Assistant

Intact Financial Corporation
02.2024 - 02.2025
  • Handle insurance policy endorsements and cancellations
  • Answer straightforward inquiries from brokers promptly and courteously
  • Assist Underwriters with the administration of complex policies
  • Apply underwriting strategies in accordance with company guidelines and personal underwriting authority limits
  • Partnerships with brokers and co-workers
  • Support brokers regarding underwriting and rating policies
  • Work closely to develop and maintain positive business underwriting and rating transactions
  • Use the computer system for policy inquiry, electronic filing
  • Make recommendations to improve the department and increase its efficiency

INSURANCE BROKER

Johnson Insurance / Belairdirect
10.2022 - 02.2024
  • Sell various types of insurance policies.
  • Calculate payment methods, plans, and premiums to make sure clients are receiving proper coverage.
  • Ensure policies meet client requirements to their satisfaction.
  • Create and customize special coverage packages for clients and tailor them to their requirements.

RESIDENT ASSISTANT

Memorial University Student Residence
09.2021 - 05.2022
  • Improved communication between residents and staff through regular floor meetings, one-on-one interactions, and email updates.
  • Promoted a positive living environment by organizing and leading community-building events for residents.

AMUSEMENT HOST / CASHIER

The RecRoom
05.2019 - 09.2019
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

PREP CHEF

Moxie's grill and bar
07.2018 - 09.2018
  • Maintained high standards of food quality and presentation through consistent adherence to recipes and plating guidelines.
  • Continuously improved culinary skills through ongoing training opportunities, staying current on industry trends and best practices.
  • Assisted with ordering supplies and managing inventory levels, ensuring adequate stock was available for daily operations without excessive waste or spoilage costs incurred.

Education

B.B.A - Accounting, Finance And Marketing

MEMORIAL UNIVERSITY OF NEWFOUNDLAND
St. John's, NL
10-2022

Skills

  • Event planning
  • Inventory supply management
  • Flexible and adaptive
  • Expert technical skills
  • Initiative-taking
  • Work under stress and pressure
  • Database management
  • Customer relationship management

Certification

  • Mental health first aid
  • Standard First Aid
  • RIBO

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Accounting Services Representative

Intact Insurance
07.2025 - Current

Insurance Agent

Belairdirect Insurance
02.2025 - 07.2025

Commercial Underwriter Assistant

Intact Financial Corporation
02.2024 - 02.2025

INSURANCE BROKER

Johnson Insurance / Belairdirect
10.2022 - 02.2024

RESIDENT ASSISTANT

Memorial University Student Residence
09.2021 - 05.2022

AMUSEMENT HOST / CASHIER

The RecRoom
05.2019 - 09.2019

PREP CHEF

Moxie's grill and bar
07.2018 - 09.2018

B.B.A - Accounting, Finance And Marketing

MEMORIAL UNIVERSITY OF NEWFOUNDLAND

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Ibrahim Sabagh