Ibrahim Noureldin
Ottawa,ON
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Finance Manager
Honda
2555 Bank St, Ottawa, ON K1T 1M8
02.2023 - Current
- Originated, reviewed, processed, closed and administered customer loan proposals
- Recommended loan approvals and denials based on customer loan application reviews
- Identified issues, analyzed information and provided solutions to problems
- Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion
- Reviewed and edited loan agreements to promote efficiency and accuracy
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
Senior Finance Manager /Closing Specialist
Volkswagen
2500 Palladium Dr #501, Ottawa, ON K2V 1E2
04.2020 - 12.2023
- Increased financial efficiency by streamlining budgeting processes and implementing cost-saving measures.
- Help assist sales staff with closing strategies.
- Enhanced internal controls by implementing strict compliance procedures and conducting regular audits.
- One on one personal growth chats.
- help appraise vehicles.
- help with decking numbers when sales managers were busy.
- help train and teach new finance managers / sales associates.
- making sure no funding delays , and our profit margins are high.
- organize meeting to go over sales target.
Finance Manager /Sales Manager
Absolutes Approval ( Sub-prime )
1371 Johnston Rd, Ottawa, ON K1V 8Z1
11.2019 - 08.2020
- Monitored pipelines to track and log status of loans
- Helped college students obtain financial aid through loan programs
- Assisted customers with completing loan applications and other paperwork
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales
- Assessed loan portfolios for compliance with underwriting policies
- Compiled closing packages for drafting and presentation accuracy
- Analyzed potential risks and evaluated loan products to identify suitable options for customers
- Award winning CIBC Finance manager.
SALES ASSOCIATE
KIA
02.2017 - 12.2018
- Provided customers with information about availability and pricing
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
- Handled billing information over phone
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings
- Prepared customer invoices, accepted payments and processed refund and cancellation requests
- Engaged with customers to build rapport and loyalty
- Provided positive first impressions to welcome existing, new, and potential customers.
SALES ASSOCIATE
Dodge
01.2016 - 03.2017
- Solved customer challenges by offering relevant products and services
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Helped customers locate products and checked store system for merchandise at other sites
- Engaged with customers to build rapport and loyalty
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science -
Algonquin College
Ottawa, ON03.2021
Skills
- Supervised team of 14 staff members
- Resolved product issue through consumer testing
- CIBC award winning top 100 in canada
- 3 months in a row top Volkswagen performer
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction
- Performance Analysis
- Regulatory Compliance
- Business Forecasting
- Financial Modeling
- Continuous Improvement
- Financial Management
Certification
OMVIC
Timeline
Finance Manager
Honda
02.2023 - Current
Senior Finance Manager /Closing Specialist
Volkswagen
04.2020 - 12.2023
Finance Manager /Sales Manager
Absolutes Approval ( Sub-prime )
11.2019 - 08.2020
SALES ASSOCIATE
KIA
02.2017 - 12.2018
SALES ASSOCIATE
Dodge
01.2016 - 03.2017
Bachelor of Science -
Algonquin College