Ibrahim Noureldin
Ottawa,ON
Summary
Automotive Finance Manager offering vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity.
Overview
8
8
years of professional experience
Work History
Automotive Finance Manager
Honda
Ottawa, ON
02.2023 - Current
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Identified issues, analyzed information and provided solutions to problems.
- Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Created strategies to develop and expand existing customer sales, which resulted in 50% increase in annual sales.
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Finance Manager
Volkswagen
Ottawa, ON
04.2020 - 10.2022
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Monitored pipelines to track and log status of loans.
- Helped college students obtain financial aid through loan programs.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Proactively identified solutions for customers experiencing credit issues.
- Award winning top Finance Manager 3 months in row.
Finance Manager
Absolutes Approval
Ottawa, ON
11.2019 - 08.2020
- Monitored pipelines to track and log status of loans.
- Helped college students obtain financial aid through loan programs.
- Assisted customers with completing loan applications and other paperwork.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed loan portfolios for compliance with underwriting policies.
- Compiled closing packages for drafting and presentation accuracy.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Award winning CIBC Finance manager.
Sales Associate
KIA
Ottawa, ON
02.2017 - 12.2018
- Provided customers with information about availability and pricing.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Handled billing information over phone.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
- Prepared customer invoices, accepted payments and processed refund and cancellation requests.
Sales Associate
Dodge
Ottawa, ON
01.2016 - 03.2017
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science -
Algonquin College
Ottawa, ON03.2021
Skills
- Creditworthiness Determination
- Complaint Handling
- Application Review
- Terms Definition
- Customer Relations
- Financial History Analysis
- Loan Processing Coordination
- Loan Feasibility Assessment
- Product Education
- Payment Schedule Computation
- Microsoft Office
- Remote Video Conferencing
Timeline
Automotive Finance Manager
Honda
02.2023 - Current
Finance Manager
Volkswagen
04.2020 - 10.2022
Finance Manager
Absolutes Approval
11.2019 - 08.2020
Sales Associate
KIA
02.2017 - 12.2018
Sales Associate
Dodge
01.2016 - 03.2017
Bachelor of Science -
Algonquin College
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