Mohamed Shire Matan
Nairobi,Kenya
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
6
6
years of professional experience
Work History
OPERATIONS MANAGER
Truckports Trading and Services
06.2022 - 12.2022
- Monitor cash balance based on forecast needs as provided by Finance Officer
- Handling cash using Payment Disbursement Form and Cash advance and ensure all accounting procedures are carefully followed
- Weekly and monthly cash counts
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Developed and implemented strategies to maximize customer satisfaction.
- Trained new employees on proper protocols and customer service standards.
Operations Manager
Trojan Enterprises LTD
08.2016 - 01.2021
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
Education
Bachelor in Business Administration -
United States International University (USIU)
Nairobi Kenya02.2014
High School Diploma -
Ariya Boys
Nairobi Kenya12.2008
Skills
- Systems, Applications & Products in Data Processing
- Budgetary Management
- Business Equipment & System
- MS Office Suite (MS Word, MS Excel, MS PowerPoint)
- Strong written and oral communication
- Data entry
- Organization Skills
- Critical thinking and Problem Solving
Accomplishments
Marathon:Participated in a marathon for charity in 2019 at Nairobi Kenya
Languages
English
Native or Bilingual
Swahili
Full Professional
Somali
Native or Bilingual
Timeline
OPERATIONS MANAGER
Truckports Trading and Services
06.2022 - 12.2022
Operations Manager
Trojan Enterprises LTD
08.2016 - 01.2021
Bachelor in Business Administration -
United States International University (USIU)
High School Diploma -
Ariya Boys
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