Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ibrahim Mahammad

Toronto,ON

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Associate

HotTakes Sports
11.2023 - Current

Developed and implemented different strategies to increase sign-ups and in-app traffic for HotTakes
Sports and other affiliated sports companies.
Generated sales through social media, cold calling and in-person techniques.
Conducted research to identify and connect with potential clients.
Created and maintained relationships with clients in order to generate continuous business. Tracked and recorded client sign-ups, in-app traffic, and contact information using Google Sheets.

Loss Prevention Officer

Securiguard Inc
01.2023 - Current

Market Analyst /admin assitant (intern)

Confidential Private Company
12.2022 - Current
  • Would figure out key words in conversations and thoughts people had to figure out patterns of either positive or negative words use towards business or establishments
  • Answer phone calls/ set up meetings
  • Correlate contexts and figure out patterns of words to use to enhance the way the business or establishment is looked upon
  • Administrative assistant work was done while doing analytics.

Service Bartender

Byblos Uptown
04.2022 - 11.2022

Barback/Busser

Lavelle
05.2022 - 09.2022
  • Dining area arrangement
  • Cleaning and resetting tables
  • Tap kegs
  • Clear bar rail
  • Make drinks.

Retail Sales Associate

Hudson's Bay Company
10.2021 - 01.2022
  • Assist an average of 40-100 customers per day in finding or selecting items, and provided recommendations that generated $2-3K in additional revenue
  • Stock, replenish, and organize inventory with accuracy and efficiency, completing function 10% faster than average associate
  • Manage proper and attractive merchandise display, ensuring strategic placement of products that maximized purchases.

Server Assistant

Byblos downtown
10.2021 - 12.2021
  • Refilling beverages
  • POS operation
  • Dining area arrangement
  • Cleaning and resetting tables.

Server Assistant

FIGO Toronto
10.2021 - 12.2021
  • Refilling beverages
  • POS operation
  • Dining area arrangement
  • Cleaning and resetting tables.

Server/Bartender

Camino Taco
07.2021 - 09.2021
  • Provided effective demonstrations of alarm systems so that customers understood how to use each feature
  • Completed end-of-shift cleaning duties to maximize dining area cleanliness
  • Using point of sales systems.

Line Cook/Prep Cook

Blue Mountain Resorts
06.2021 - 09.2021

Server

St. Louis Bar & Grill
06.2021 - 09.2021
  • Memorized restaurant's beer and wine and drinks and accompanying meals
  • Work at the cash register
  • Clean up after customers.

Line Cook/Prep Cook/Dishwasher

Shoeless Joe's Sports Grill
03.2020 - 06.2021

Early Childhood Assistant (Co-op)

Woodbine Middle School
01.2020 - 04.2020
  • Highly skillful in teaching and explaining study materials
  • Ability to interact with small children and communicate with them effectively
  • Develop programs for the small children to try to connect with the subjects.

Legal Administrative Assistant/ receptionist (CO-OP)

Uptown Law LLP (Closed)
03.2019 - 04.2020
  • Prepare legal complaints, motions, summonses, and subpoenas
  • Answering phones and patient inquiries
  • Booking patient appointments and processing payments
  • General office duties (filing, faxing, copying)
  • Verify citations or quotes from Tort.

Server/ dishwasher

Brooklyn Tavern
06.2019 - 01.2020
  • Balance plates of food and drinks
  • Take orders at different tables
  • Distribute guests' seating evenly throughout the restaurant.

busser /linecook

Jack Astor's Bar & Grill
02.2018 - 07.2019

Server/Barback

Kellys Landing
07.2017 - 01.2018
  • Cleared dishes after guests departed and took table wear to washing station
  • Sanitized each table area to prepare for next guests
  • Monitored guests area and responded to requests or cleaning needs promptly.

Server Busser

The Boulevard Club
02.2017 - 06.2017
  • Cleared dishes after guests departed and took table wear to washing station
  • Sanitized each table area to prepare for next guests
  • Monitored guests area and responded to requests or cleaning needs promptly.

Education

Bachelor's - Criminology

Ontario Tech University
Oshawa, ON
02.2024

Ontario College Diploma - Software Engineering

Centennial College
Toronto, ON
02.2024

Bachelor's Degree - Criminal Justice

Humber College
Toronto, ON
01.2022

Diploma - Police Foundation

Humber College Lakeshore
Toronto, ON
04.2019

Skills

  • HTML5 (Less than 1 year)
  • Loss Prevention
  • CCTV
  • Serving Experience
  • Security
  • C (Less than 1 year)
  • Microsoft Excel (1 year)
  • Adobe Acrobat (1 year)
  • Microsoft Windows Server

Accomplishments

  • Resolved product issue through consumer testing.

Certification

  • Smart Serve, 07/01/17, Present
  • Emergency First Aid CPR/AED Level C, 02/01/22, Present
  • Ontario Security Guard License, 11/01/22, Present
  • Inbound Marketing Hubspot Academy 1/10/24

Timeline

Business Associate

HotTakes Sports
11.2023 - Current

Loss Prevention Officer

Securiguard Inc
01.2023 - Current

Market Analyst /admin assitant (intern)

Confidential Private Company
12.2022 - Current

Barback/Busser

Lavelle
05.2022 - 09.2022

Service Bartender

Byblos Uptown
04.2022 - 11.2022

Retail Sales Associate

Hudson's Bay Company
10.2021 - 01.2022

Server Assistant

Byblos downtown
10.2021 - 12.2021

Server Assistant

FIGO Toronto
10.2021 - 12.2021

Server/Bartender

Camino Taco
07.2021 - 09.2021

Line Cook/Prep Cook

Blue Mountain Resorts
06.2021 - 09.2021

Server

St. Louis Bar & Grill
06.2021 - 09.2021

Line Cook/Prep Cook/Dishwasher

Shoeless Joe's Sports Grill
03.2020 - 06.2021

Early Childhood Assistant (Co-op)

Woodbine Middle School
01.2020 - 04.2020

Server/ dishwasher

Brooklyn Tavern
06.2019 - 01.2020

Legal Administrative Assistant/ receptionist (CO-OP)

Uptown Law LLP (Closed)
03.2019 - 04.2020

busser /linecook

Jack Astor's Bar & Grill
02.2018 - 07.2019

Server/Barback

Kellys Landing
07.2017 - 01.2018

Server Busser

The Boulevard Club
02.2017 - 06.2017

Bachelor's - Criminology

Ontario Tech University

Ontario College Diploma - Software Engineering

Centennial College

Bachelor's Degree - Criminal Justice

Humber College

Diploma - Police Foundation

Humber College Lakeshore
Ibrahim Mahammad