Summary
Overview
Work History
Education
Skills
References
Certification
Languages
References
Timeline
Generic

Ibrahim Al Jamous

Saskatoon,SK

Summary

I am an outgoing, hardworking, and reliable individual seeking a full-time or part-time to enhance my skills and better understand Canadian workplace culture and norms. Passionate about contributing to an industry-leading company by delivering exceptional service and supporting the team in providing high-quality service. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Survey Research Interviewer

Access Research
Saskatoon, Saskatchewan
04.2024 - Current
  • Conducted in-depth telephone interviews with survey participants, asking questions about research topics.
  • Gathered data from respondents according to established protocols and standards.
  • Maintained detailed notes and records of all interview results.
  • Completed quality control checks on surveys prior to their completion.
  • Provided feedback to supervisors regarding any difficulties encountered while conducting interviews.
  • Developed strategies for overcoming language barriers when interviewing people from different cultural backgrounds or countries.
  • Participated in training sessions to stay abreast of best practices for conducting interviews and collecting survey data.
  • Responded promptly and professionally to inquiries from both internal staff and external customers and clients.
  • Interviewed potential participants to determine eligibility.
  • Entered participant data into databases.
  • Maintained strong technological skills in various software packages by attending webinars and internal training.

Customer Service Representative

PARTY CITY
Saskatoon, Saskatchewan
09.2022 - 10.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Verified inventory accuracy by comparing physical counts to computer-generated reports.
  • Maintained records of items received, stocked, and shipped.
  • Organized merchandise on shelves according to product code or type.
  • Stocked shelves with new merchandise as it arrived in the warehouse.
  • Assisted customers with locating requested items in the storeroom or warehouse.

Bakery Assistant

Petra Market & Bakery
Saskatoon, Saskatchewan
06.2023 - 05.2024
  • Maintained a clean and sanitary work area throughout the day.
  • Restedock shelves with freshly made products.
  • Assisted in the preparation of dough for cakes, pies and other baked goods.
  • Weighed ingredients and monitored temperatures during baking processes.
  • Organized storage areas to ensure efficient use of space and easy access to items needed for production.
  • Prepared fillings for pastries and other baked goods based on customer orders.
  • Demonstrated knowledge of proper food handling techniques when preparing ingredients.
  • Worked closely with head baker to plan daily production schedules.
  • Served customers at the front counter by providing product information and taking orders.
  • Packaged finished products for sale in retail outlets or for delivery services.
  • Conducted regular inventory checks to monitor stock levels of baking supplies.
  • Provided excellent customer service by addressing inquiries promptly and courteously.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Listened to guests to understand needs and help each person select optimal products and services.

Education

Grade 12 -

Nutana Collegiate
06.2024

Skills

  • Excellent time management
  • Adaptable and flexible to changes
  • Team Collaboration
  • An active team player as well as able to work independently
  • Effective Communication
  • Adaptability and Learning
  • Attention to Detail
  • Reliability and Work Ethic
  • Confidentiality
  • Organization
  • Interview techniques
  • Data Collection
  • Documentation
  • Data Verification
  • Online research
  • Following Direction
  • Customer service and assistance
  • Confidence building
  • Bilingual in ARABIC and ENGLISH

References

  • Anne-Marie Mackenzie, TEACHER, (306) 683-7950, mackenziean@spsd.sk.ca
  • NABIL DABOUR, OWNER OF PETRA MARKET, (306) 491-4749
  • Alison Hackinen, Registered nurse, (306) 380-3609, allison.hackinen@gmail.com
  • PARTY CITY, Christine, Store manager CHRISTINEPC878@SHAW.CA. (306) 384-7130

Certification

  • Safety Construction Orientation Training (SCOT®)

Languages

English
Professional
Arabic
Native/ Bilingual
Ukrainian
Elementary

References

References available upon request.

Timeline

Survey Research Interviewer

Access Research
04.2024 - Current

Bakery Assistant

Petra Market & Bakery
06.2023 - 05.2024

Customer Service Representative

PARTY CITY
09.2022 - 10.2024

Grade 12 -

Nutana Collegiate

Similar Profiles

CREATE PROFILE
Ibrahim Al Jamous