Ibrahim Ali
Waterloo,ON
Summary
As a highly motivated individual, I am constantly hungry to learn and seek new challenges that will allow me to enhance my skill set and push my limits. With a background in sales from previous employment, I am eager to leverage my experience and bring my ability to learn information quickly to any new role. I am committed to continuous personal and professional development and am confident in my ability to quickly adapt to new environments and deliver results. My passion for learning and desire to take on new challenges make me an asset to any team.
Overview
2
2
years of professional experience
Work History
Cashier/Teller
Sky Forex Bureau
07.2020 - 12.2021
- Introduced and promoted new forex services, resulting in a 15% increase in revenue from ancillary services such as prepaid cards and international wire transfers
- Demonstrated exceptional customer service, addressing currency-related inquiries, and providing market insights to customers, resulting in an improvement in customer satisfaction scores
- Proactively identified and reported counterfeit currency, contributing to the bureau's reputation for security and integrity in financial transactions
Sales Assistant
Mr Price Group Limited
08.2019 - 06.2020
- Cultivated a welcoming store environment, where customers consistently expressed satisfaction with their shopping experience, contributing to increased foot traffic
- Demonstrated exceptional sales acumen, consistently meeting monthly sales targets through effective product knowledge and upselling techniques
- Collaborated with the marketing team to execute successful promotional events, resulting in a 8% boost in foot traffic and sales during promotional periods
Education
Bachelor of Arts - Economic & Finances
Wilfrid Laurier University
Waterloo, ON06.2027
High School Diploma -
Canadian Independent College
12.2022
Skills
- Communication Skills
- Team Player
- Interpersonal Skills
- Decision Making
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
References
References available upon request
Timeline
Cashier/Teller
Sky Forex Bureau
07.2020 - 12.2021
Sales Assistant
Mr Price Group Limited
08.2019 - 06.2020
Bachelor of Arts - Economic & Finances
Wilfrid Laurier University
High School Diploma -
Canadian Independent College
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