IBRAHIM A. KHAN
Ottawa,Canada
Summary
- Results-driven Healthcare Administrative Professional with 5+ years of experience in healthcare administration, OHIP billing, EMR management, patient reception services, and clinic operations.
- Brings a unique hybrid skill set combining healthcare administrative management, IT technical support and seamless clinic operations.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Clinic Manager & Billing Officer
Morgentaler Clinic
Ottawa
01.2023 - Current
Functional Roles:
- Administration & Operations
- Scheduling & Reporting
- Staff Coordination- Admin, Reception, Nursing and MDs
- Vendor Relations
- Patient Support
- Financial Management
- Complete Billing - OHIP and 3rd Party Insurances
- Payroll Processing
- Cash Custodian and Handling
- Inventory Control
Technical Roles:
- IT Support
- Security Oversight
- EMR Systems (Oscar, Ocean, Abelmed)
Human Resources:
- Onboarding
- Training
- Performance Review
Developmental Support Worker
Riverview Dev. Services
Ottawa
11.2021 - 12.2022
- Support individuals with varying abilities, life skills, and hygiene.
- Emergency response actions and crisis prevention.
Academic Administrative Assistant
Montreal College IT
Montreal
03.2019 - 11.2021
- Academic Administration
- Student Support Services
- Faculty Co-ordination.
- Supplemental Examination In-charge
Associate Dentist
Parkar Dental Clinic
Mumbai, India
11.2016 - 12.2017
- New patient's Triage, oral cavity examination, and primary diagnosis.
- Maintaining all sanitization and sterilization protocols. Autoclave & UV sterilization.
- Performing oral prophylaxis and delivering oral hygiene instructions to the patients.
- Assisted as well as performed multiple exodontias, wisdom tooth extractions, and periodontal surgeries.
- Organize Instrument trays with all sterilized surgical instruments.
- Manage Dental Emergencies.
Education
Bachelor of Dental Surgery - Dentistry
Krishna Institute of Medical Sciences And University
India06-2016
Office Administration- Healthcare - Health Care Administration
St Clair College
Canada09-2018
Business Analyst & Project Management - Business Administration
MCIT
Canada06-2020
Skills
- Clinic Operations & Healthcare Administration
- Reception, Appointment Booking & Scheduling
- Patient Care Coordination & Patient Flow Management
- OHIP, Dental & Insurance Billing
- EMR Management & Clinical Documentation
- Excellent Knowledge in Medical Terminology
- Employee Training, Onboarding & Staff Development
- Staff Scheduling, Payroll & Team Coordination
- Vendor Relations, Procurement & Stakeholder Management
- Equipment Procurement, Maintenance & Technical Support
- Technical Troubleshooting & IT Support
- Bookkeeping Oversight & Financial Administration
- Privacy, Confidentiality & Regulatory Compliance (PHIPA/HIPAA Knowledge)
- Project Coordination & Process Improvement
Accomplishments
- Led the implementation of OSCAR EMR and migration to a cloud-based platform.
- Managed procurement and deployment of ultrasound and autoclave equipment.
Certification
- IPAC, CPR, First Aid, and BLS (Valid to 2027)
- Crisis Prevention Intervention (2022–2025)
Languages
English (Fluent)
Native or Bilingual
French (Basic A1)
Limited Working
Hindi
Urdu
Marathi
Gujarati
Punjabi
Timeline
Clinic Manager & Billing Officer
Morgentaler Clinic
01.2023 - Current
Developmental Support Worker
Riverview Dev. Services
11.2021 - 12.2022
Academic Administrative Assistant
Montreal College IT
03.2019 - 11.2021
Associate Dentist
Parkar Dental Clinic
11.2016 - 12.2017
Bachelor of Dental Surgery - Dentistry
Krishna Institute of Medical Sciences And University
Office Administration- Healthcare - Health Care Administration
St Clair College
Business Analyst & Project Management - Business Administration
MCIT