Ibraheem Ahmad Mirza

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• Douglas WongDouglas Wong

  <p>Hours per week: 40</p> <ul> <li>Duties, Accomplishments and Related Skills:</li> <li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li> <li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li> <li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li> <li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li> <li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li> <li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li> <li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li> <li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li> </ul> at INDUSTRIAL VIDEO & CONTROL<p>Hours per week: 40</p> <ul> <li>Duties, Accomplishments and Related Skills:</li> <li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li> <li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li> <li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li> <li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li> <li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li> <li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li> <li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li> <li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li> </ul> at INDUSTRIAL VIDEO & CONTROL

• Quinita OnealQuinita Oneal

  <ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC

• Joseph RomanJoseph Roman

  <ul> <li>Develop secure communication protocols, boosting data protection, and operational efficiency.</li> <li>Implement encryption systems, ensuring secure data transmission and enhancing network reliability.</li> <li>Collaborate with IT teams to troubleshoot and resolve communication issues, maintaining seamless operations.</li> <li>Manage secure data transmission protocols, safeguarding sensitive military information. Conduct thorough system diagnostics to preempt potential issues.</li> <li>Provided technical support to personnel for various software and hardware issues.</li> <li>Configured and maintained network infrastructures supporting communication needs.</li> <li>Maintained inventory of all IT equipment and supplies in use by the organization.</li> <li>Trained end users on how to use new systems and technologies effectively.</li> <li>Provided technical support for users experiencing hardware or software issues.</li> <li>Managed IT systems to ensure optimal functionality for military operations.</li> </ul> at United States Army, Fort Cavazos<ul> <li>Develop secure communication protocols, boosting data protection, and operational efficiency.</li> <li>Implement encryption systems, ensuring secure data transmission and enhancing network reliability.</li> <li>Collaborate with IT teams to troubleshoot and resolve communication issues, maintaining seamless operations.</li> <li>Manage secure data transmission protocols, safeguarding sensitive military information. Conduct thorough system diagnostics to preempt potential issues.</li> <li>Provided technical support to personnel for various software and hardware issues.</li> <li>Configured and maintained network infrastructures supporting communication needs.</li> <li>Maintained inventory of all IT equipment and supplies in use by the organization.</li> <li>Trained end users on how to use new systems and technologies effectively.</li> <li>Provided technical support for users experiencing hardware or software issues.</li> <li>Managed IT systems to ensure optimal functionality for military operations.</li> </ul> at United States Army, Fort Cavazos

• Richard SmithRichard Smith

  <ul><li>Writing code for creation, deployment, maintenance, and enhancement of mobile apps, windows apps, and Web services, with Agile-SCRUM methodology.</li><li>Providing support for applications and end-users including software support, understanding end-users needs of the software and identifying either software or process improvements to enhance productivity.</li><li>The creation, deployment and maintenance of reports using MS SQL Server and Crystal Reports.</li><li>Creation and maintenance of MS SQL database. The writing, debugging and deployment of stored procedures and functions within SQL. Creation and updates on tables and data.</li><li>Evaluating, modifying, testing, debugging, and implementing existing software applications, modules, and systems in order to effectively maintain data integrity, optimize system performance, and output accuracy.</li><li>Provided production support and enhancements to both Legacy software systems and new applications.</li></ul> at FasTraxPOS<ul><li>Writing code for creation, deployment, maintenance, and enhancement of mobile apps, windows apps, and Web services, with Agile-SCRUM methodology.</li><li>Providing support for applications and end-users including software support, understanding end-users needs of the software and identifying either software or process improvements to enhance productivity.</li><li>The creation, deployment and maintenance of reports using MS SQL Server and Crystal Reports.</li><li>Creation and maintenance of MS SQL database. The writing, debugging and deployment of stored procedures and functions within SQL. Creation and updates on tables and data.</li><li>Evaluating, modifying, testing, debugging, and implementing existing software applications, modules, and systems in order to effectively maintain data integrity, optimize system performance, and output accuracy.</li><li>Provided production support and enhancements to both Legacy software systems and new applications.</li></ul> at FasTraxPOS