Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
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Ibraheem Luqman

Ibraheem Luqman

Coquitlam,BC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

4
4
years of professional experience
1
1
Certificate
2
2
Languages

Work History

Pharmasave Bridle Path Pharmacy
01.2023
  • I supported pharmacists by managing medication orders, organising inventory, handling customer inquiries, preparing prescriptions, and maintaining a clean workspace
  • I also handled administrative tasks like record-keeping and billing, ensuring compliance with regulations while providing excellent customer service.

Thrifty Foods
01.2023 - 12.2024
  • Working in produce at Thrifty Foods involved maintaining fresh and appealing displays of fruits and vegetables, ensuring their quality by regularly inspecting and rotating stock
  • I assisted customers in selecting produce, provided information about different products, and handled inventory management to minimise waste and maintain adequate stock levels
  • Additionally, I helped in keeping the department clean and organised while adhering to health and safety regulations.

KFC
01.2021 - 12.2023
  • In my role at KFC, I worked both as a cook and a cashier
  • As a cook, I prepared and cooked menu items according to KFC's recipes and standards, ensuring food quality and safety
  • While working as a cashier, I took customer orders, processed payments accurately, and provided excellent service by addressing inquiries and ensuring a pleasant dining experience
  • Additionally, I maintained cleanliness in the kitchen and dining area, contributing to a hygienic and welcoming environment for customers.

Education

High School Diploma -

Ridgemont High School
Ottawa, ON

4th Class Power Engineering Certificate - Power Engineering (4th Class)

BCIT
Burnaby, BC
08.2024

Skills

  • Heavy lifting
  • Serving Experience
  • Forklift Operation
  • Prescription handling
  • Data Entry
  • Safety reporting
  • Smart Grid Technologies
  • Traffic Control Person Certification

Certification

  • WHMIS (Workplace Hazardous Materials Information System) Certification
  • Fire Safety Certification
  • First Aid Certification
  • Food Safety Certification
  • Forklift License - [February 2023]

Languages

English
Native or Bilingual

Additional Information

Growing up Indigenous and coming from a low-income background, I faced numerous challenges that shaped my perspective and motivated me to strive for success in the workforce. Growing up, I experienced firsthand the systemic barriers and inequalities that Indigenous communities often face, including limited access to resources, education, and employment opportunities.

Despite these challenges, I was determined to break the cycle of poverty and create a better future for myself and my community. I recognized the importance of education and seized every opportunity to learn and grow. Education became my pathway to empowerment and self-sufficiency.

However, my journey into the workforce was not easy. Coming from a background with no prior connection to the workforce, I faced additional hurdles in navigating the job market and understanding the expectations of employers. Nevertheless, I remained resilient and determined to prove myself as a valuable asset in any workplace.

Once I entered the workforce, I embraced the opportunity to work alongside my co-workers, fostering positive relationships built on mutual respect and collaboration. Despite my initial lack of experience, I quickly adapted to my role and demonstrated a strong work ethic, reliability, and dedication to excellence.

My Indigenous upbringing instilled in me a deep sense of community and teamwork, values that I carry with me into every job I undertake. I understand the importance of contributing to a team effort and supporting my colleagues to achieve our shared goals. My cultural background has taught me the significance of humility, resilience, and perseverance in the face of adversity, qualities that have shaped me into the exceptional employee that I am today.

In every aspect of my work, I strive to embody the principles of integrity, compassion, and inclusivity, seeking to create a positive impact not only within the workplace but also within the broader community. My journey from a low-income Indigenous upbringing to becoming a valuable member of the workforce has been both challenging and rewarding, and I am committed to continue learning, growing, and making meaningful contributions wherever I go.

Ibraheem Luqman