Summary
Overview
Work History
Education
Skills
Awards
Languages
Volunteer Experience
Languages
Timeline
Generic

Ibraheem Juma

Ottawa,ON

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

FRESHCO
11.2023 - Current
  • Proposed and championed innovative ideas to enhance the customer experience, aligning with FRESHCO's commitment to service excellence.
  • Streamlined customer service processes, leading to measurable improvements in satisfaction rates and reduced response times.

Kal Tire

Tire Technican
Ottawa, ON
03.2025 - 06.2025
  • Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
  • Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
  • Rotated tires and reset tire pressure monitoring systems.
  • Balanced wheels using electronic machines to ensure even tire wear.
  • Removed old tires from rims using specialized tools such as bead breakers and tire irons.
  • Replaced worn tires with new ones of the same size and type.
  • Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
  • Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.

FOOD BASICS
08.2023 - 10.2023
  • I produce maintain cleanliness
  • I Assisted customers with inquiries and provided excellent customer service
  • I Developed strong teamwork and leadership skills during the tenure.
  • I Exhibited responsibility and reliability.
  • I Worked collaboratively with team members to achieve store goals and maintain a productive work environment.

A.J CAR DETAILING
06.2023 - 08.2023
  • Gave great recommended to customers
  • Cleaned interior and exterior
  • Shampoo to seats and floor
  • Cleaned the car front dash
  • Vacuum the floor
  • Wash from the exterior
  • Waxed the car from the exterior
  • Window tinting
  • Assist customers, ensuring satisfaction and resolving inquiries efficiently.
  • Collaborate with team to meet store targets, fostering a cooperative environment.
  • Enhance leadership skills through consistent teamwork and responsibility.
  • Demonstrate reliability, contributing to a productive work setting.
  • Analyze customer interaction patterns to identify areas for service improvement.

INFINITI CAR DEALERSHIP
05.2022 - 09.2022
  • Detailed cars to enhance client satisfaction and showroom appeal
  • Prepared new vehicles for client delivery, ensuring pristine condition
  • Maintained cleanliness of car lot, improving dealership presentation
  • Elevated customer satisfaction through meticulous car detailing, ensuring vehicles met premium standards for client delivery and maintaining pristine lot conditions.
  • Orchestrated comprehensive pre-delivery inspections, meticulously preparing new vehicles to exceed client expectations and uphold dealership's reputation for excellence.

Education

High School Diploma -

St. Francis Xavier High School

Skills

  • Organized
  • Multitasking
  • Time management
  • Adapting
  • Stocking
  • Customer service
  • Problem solving
  • Tire rotation
  • Tire inspection
  • Wheel balancing
  • Multitasking Abilities
  • Problem-solving
  • Flexible and adaptable
  • Friendly, positive attitude

Awards

  • Customer service awards
  • Lifetime Achievement Award
  • Community Service Award
  • Problem Solving
  • Leadership Award

Languages

  • Turkmen, Native
  • Turkish, Fluent
  • English, Fluent

Volunteer Experience

Titanium Tire, 40

Languages

English
Full Professional
Turkish
Professional
Turkmen
Full Professional

Timeline

Kal Tire

Tire Technican
03.2025 - 06.2025

FRESHCO
11.2023 - Current

FOOD BASICS
08.2023 - 10.2023

A.J CAR DETAILING
06.2023 - 08.2023

INFINITI CAR DEALERSHIP
05.2022 - 09.2022

High School Diploma -

St. Francis Xavier High School

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Ibraheem Juma