Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ibis Villalpando

Calimesa

Summary

I have proven team leadership skills with a track record of enhancing customer service at Gap Outlet by implementing effective problem-solving and decision-making skills with customers and the team. Excelled in multitasking and fostering team collaboration, significantly improving order accuracy and efficiency. Skilled in accurate cash handling by being main cashier at Tory Burch and maintaining high standards of cleanliness, contributing to a positive shopping environment and making sure people leave with a smile. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Back of House Team Member

Tory Burch
10.2024 - Current
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping and sanitizing surfaces
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Dealing with cash wrap and always handling the money and being main cashier.

Sales Associate

Gap Outlet
04.2021 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Banning High School
Banning, CA
06.2023

Skills

  • Cleaning procedures
  • Stock rotation
  • Cross-training
  • Team collaboration
  • Flexible and adaptable
  • Problem-solving
  • Decision-making
  • Customer service
  • Team contribution
  • Team leadership
  • Attention to detail
  • Workplace safety
  • Relationship building
  • Multitasking Abilities
  • Coaching and mentoring
  • Supply restocking
  • Sweeping and mopping
  • Accurate cash handling
  • Payment processing
  • Cash register operation
  • Time management
  • Teamwork and collaboration
  • Multitasking
  • Excellent communication

Accomplishments

Within just being hired as a seasonal BOH cashier I was recently hired on to be a permanent associate and recently was rewarded with our version of employee of the month also know as buddy of the month.

Timeline

Back of House Team Member

Tory Burch
10.2024 - Current

Sales Associate

Gap Outlet
04.2021 - 07.2021

Banning High School
Ibis Villalpando