Ibet Castillo
Porterville
Summary
Proven team collaborator and customer service expert, excelled in roles at Checkers Rally's and VBZ Grapes, enhancing customer satisfaction and warehouse efficiency. Demonstrated exceptional work ethic, reliability, and organizational skills, ensuring smooth operations and positive customer interactions. Achieved high accuracy in transactions and product inspections, fostering repeat business and maintaining safety standards.
Developed valuable skills in a fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into a new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Cashier
Checkers Rally's
06.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Warehouse Packer
VBZ Grapes
11.2020 - 01.2021
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Education
Associate of Science - Liberal Arts And Sciences
Porterville College
Porterville, CA06-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Reliability and punctuality
- Team collaboration
- Flexible schedule
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Checkers Rally's
06.2023 - 01.2024
Warehouse Packer
VBZ Grapes
11.2020 - 01.2021
Associate of Science - Liberal Arts And Sciences
Porterville College
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