Dynamic social services and children's welfare professional with over 10 years of experience, complemented by the completion of 100 hours of Alternative Dispute Resolution (ADR) training. Expertise in navigating the complexities of family conflicts and their impact on child development, along with a strong background in supporting individuals facing substance abuse and mental health challenges. In-depth knowledge of Family Law legislation, including the Family Law Act and Protection Against Family Violence Act, ensures a comprehensive approach to case management. Recognized for exceptional communication and project management skills, consistently managing multiple tasks in fast-paced environments while proactively identifying and resolving issues to enhance team performance.
Overview
10
10
years of professional experience
Work History
Level 3 Program Coordinator
Worth Resolving Youth & Family Services
03.2022 - Current
Understanding theories related to the underlying causes of family conflicts, the impact of such conflicts on children's development, domestic violence, and assisting individuals dealing with substance abuse and mental health problems.
Oversee strategic communication planning across internal and external stakeholders, including children services case team, parents, kinship and foster care placements, government relations, and maintaining referral connections with the right services and community programs.
Managed caseload of 100+ clients with dual diagnoses and complexities in addressing reasons for apprehension following children's services directives. In addition to providing housing, public resources, and health care referrals. Advised a team of 30+ staff members on community resources and referral programs and developed clients treatment and safety plans.
Lead and coordinate recruitment and facilitate new hire onboarding trainings for the entire Level 3 department. In addition, provide ongoing biweekly agency program trainings.
Provide delegated case management duties, including intake, assessment, contracts, case assignments, initiating services with all Albertan Children Services office. Additionally, act as a trusted advisor to internal and external stakeholders, providing expert guidance, managing sensitive information with discretion following client confidentiality, and building strong, effective multidisciplinary relationships.
Full-time contractor (Five, 12+-hour shift/week)
Level 3 Family Development worker/ Team Lead
Worth Resolving Youth & Family Services
01.2019 - 01.2022
Attended various legal hearings as a witness in the PGO trials in the Matter of the Child, Youth and Family Enhancement Act of Alberta. To give evidence concerning required action and support for each child’s well-being, offering copies of reports, and supporting documentation.
Knowledge of Family Law legislation including the Family Law Act, Protection Against Family Violence Act, Child Youth & Family Enhancement Act, inter jurisdictional Support Orders Act and Practice Notes.
Collaborated with senior leadership to define the level 3 team's strategic growth roadmap, leveraging clinical knowledge in mental health diagnosis, and substance abuse data-driven insights to optimize bottom-line impacts and long-term success for the organization's clients.
A highlighted agency recognition from children's services caseworker at the time, Kade Gray operating from the indigenous office reporting my success to the office worth resolving agency directors. Disclosing my exceptional support for the most complex file in support of the youth and young kinship caregivers by securing free attendance for therapy. Approval was granted by an Associate Children's Services Director, Nicole, who recognized my trauma-informed practice and creative thinking. Highlighting the importance of advocacy and innovative approaches in social work.
Full-time contractor (Five, 9+-hour shift/week)
Youth Care Practitioner- Key Worker
Marymound Inc.
01.2016 - 01.2019
Ensuring modification to the company's portal database are carried out promptly and accurately in accordance with organization guidelines, integrating details relating to client services and day to day advancements.
Supervised clients’ development, intervening when necessary to ensure safety and improve parental skills, facilitate children’s growth and cultivating positive parent-child interactions that foster strong bonding and attachment between caregiver and child.
Identify and directly intervene around behaviors of risk, as personal safety allows. Report risk behaviors to the appropriate entity. Maintain professional objectivity and self-discipline so that each child's needs remain the primary focus in the treatment process.
Ensuring continual compliance with program requirements through active participation in ongoing planning and monitoring of program activities, guaranteeing consistent fulfillment of all necessary conditions according to each participant's program planning specifications.
Ability to work independently and collaboratively.
Full-time (Five, 8-hour shift/week)
Education
Bachelor of Arts - Arts
University of Winnipeg
Winnipeg, MB
Communication in ADR, Introductory To Mediation, Practical Ethics For Working Mediators
ADR Institute of Alberta
Calgary, AB
Skills
Something
Languages
English
Professional Working
Timeline
Level 3 Program Coordinator
Worth Resolving Youth & Family Services
03.2022 - Current
Level 3 Family Development worker/ Team Lead
Worth Resolving Youth & Family Services
01.2019 - 01.2022
Youth Care Practitioner- Key Worker
Marymound Inc.
01.2016 - 01.2019
Bachelor of Arts - Arts
University of Winnipeg
Communication in ADR, Introductory To Mediation, Practical Ethics For Working Mediators