Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iara Charpentier

Calgary SE,Alberta

Summary

Motivated and hardworking individual with roughly 3 years of professional experience at Rally Pointe and a strong background in competitive athletics. Skilled in customer service, administrative support, and leadership through coaching and multi-year participation in club and school sports. Seeking opportunities to contribute dedication, energy, and a strong work ethic to a dynamic team environment.

Professional with strong skills in customer service and administrative tasks, ready to excel in pivotal role. Known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing front desk operations, coordinating with team members, and delivering results that enhance guest experiences. Proven ability to handle multitasking, problem-solving, and maintaining welcoming atmosphere.

Overview

2
2
years of professional experience

Work History

Front Desk Agent

Volleyball AB
09.2023 - Current
  • Provided support for facility operations, customer service, and event setup/teardown.
  • Performed administrative tasks including answering phones, scheduling court bookings, and assisting clients with inquiries.
  • Worked in the Pro Shop, assisting customers with purchases, processing transactions, and maintaining inventory.
  • Opened and closed the facility independently, ensuring security and readiness for daily operations.
  • Handled cash and electronic payments during daily close-outs, balancing tills and preparing deposits.

Ensured safety, cleanliness, and positive experiences for all guests.

Youth Volleyball Coach

Volleyball AB
09.2024 - 11.2024
  • Led drills, skills development, and game strategies for young athletes.
  • Encouraged teamwork, sportsmanship, and confidence in players.

Education

High School Diploma -

Centennial High School
Calgary, AB
05-2026

Summer Duel Credit Program - PSYCH 203

University of Calgary
Calgary
07-2025

Skills

  • Cash Handling/ Payment Processing
  • Independent Opening & Closing Procedures
  • Scheduling & Court Bookings
  • Customer Service & Support
  • POS systems
  • Stock replenishment
  • Returns and exchanges
  • Product and service sales
  • Customer assistance
  • Teamwork & Collaboration
  • Time Management & Organization
  • Phone etiquette

Languages

English

Timeline

Youth Volleyball Coach

Volleyball AB
09.2024 - 11.2024

Front Desk Agent

Volleyball AB
09.2023 - Current

High School Diploma -

Centennial High School

Summer Duel Credit Program - PSYCH 203

University of Calgary
Iara Charpentier