Ian C. Robertson

CUSTOMER SERVICE AND CORE VALUES Security Professional for 14 years, serving the security industry in both Residential and Commercial Retail environments. Customer Service and Concierge trained to meet the demands of both Residential Condominium and Commercial Retail environments. Always with a positive attitude, friendly and approachable by the public. Excellent interpersonal communication skills. Polite tactful use of communication to better served the public. Flexible and adaptable when problems arise. Conflict resolution and negotiation. Capable of handling high stress and emergency situations to keep the public safe and secure. Strong leadership skills to lead a team of Security Officers and work as a team. Enforcement of rules and regulations by Property Management. Confident Security Manager successful at making critical decisions quickly and effectively. Adept at meeting security challenges calmly and rationally. Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations. Information Security Officer with more than 10 years in information security, compliance and risk management. Motivated, skillful working efficiently under pressure and make sound decisions. Exceptional team leader with outstanding work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.