Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Iana Avanesova

Calgary,AB

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

Florist (Volunteer)

Orthodox Church
Calgary, AB
11.2023 - Current
  • Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
  • Created floral designs with fresh flowers for special occasions.
  • Planned out flower arrangements for holidays.
  • Ordered flowers from wholesalers to ensure that all necessary items were available for arrangements.
  • Collaborated with others to discuss new ideas.

Marketing Specialist (Volunteer)

Orthodox Church
Calgary, AB
11.2023 - Current
  • Coordinated with digital team to create new concept and design of website with engaging web content.
  • Managed a team of graphic designers, web developers and copywriters to ensure timely execution of projects.
  • Created content for various social media platforms such as Facebook, Instagram.
  • Organized development and implementation of diverse marketing videos, social media posts.
  • Collaborated with others to discuss new opportunities.

Florist

Bloomberry
Russia
01.2019 - 02.2022
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
  • Developed relationships with vendors to acquire discounts on bulk purchases.
  • Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
  • Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
  • Took photographs of completed floral arrangements for promotional purposes.
  • Managed customer orders, requests, and complaints in a timely manner.
  • Monitored competitors' pricing strategies in order to remain competitive in the market.
  • Assisted with customer requests and answered questions to improve satisfaction.

Marketing Manager

Advertising company "Argument"
Yekaterinburg, Russia
01.1998 - 02.2022
  • Tracked budgets for all marketing initiatives and provided regular updates.
  • Planned events such as webinars or seminars to engage customers.
  • Formulated and launched marketing and promotional campaigns to maximize profits.
  • Negotiated with vendors to obtain most cost-effective pricing for product distribution.
  • Prepared marketing campaign budgets with finance personnel.
  • Analyzed market trends to identify potential opportunities for growth.
  • Planned advertising campaigns for online, print and other mediums.

Education

Master of Science - Marketing And Commerce

The Ural State University of Economics
Yekaterinburg, Russia
05.2002

High School Diploma -

School 38
Yekaterinburg, Russia
05.1997

Arlington High School
Arlington, MA, USA
05.1996

Skills

  • Customer Support
  • Customer Service
  • Team Collaboration
  • Order Preparation and Processing
  • Client Engagement and Assistance
  • Customer Service-Oriented
  • Customer Orders
  • Client Consultations
  • Customer Research
  • Digital Marketing
  • Social Media Management
  • Time Management
  • Tactful and Diplomatic
  • Artistic Floral Design

Affiliations

  • Singing in the choir
  • Gardening
  • GYM

Languages

English
Professional
Armenian
Native/ Bilingual
Russian
Native/ Bilingual
Ukrainian
Limited

Timeline

Florist (Volunteer)

Orthodox Church
11.2023 - Current

Marketing Specialist (Volunteer)

Orthodox Church
11.2023 - Current

Florist

Bloomberry
01.2019 - 02.2022

Marketing Manager

Advertising company "Argument"
01.1998 - 02.2022

Master of Science - Marketing And Commerce

The Ural State University of Economics

High School Diploma -

School 38

Arlington High School

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Iana Avanesova