Iana Avanesova
Calgary,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Florist (Volunteer)
Orthodox Church
Calgary, AB
11.2023 - Current
- Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
- Created floral designs with fresh flowers for special occasions.
- Planned out flower arrangements for holidays.
- Ordered flowers from wholesalers to ensure that all necessary items were available for arrangements.
- Collaborated with others to discuss new ideas.
Marketing Specialist (Volunteer)
Orthodox Church
Calgary, AB
11.2023 - Current
- Coordinated with digital team to create new concept and design of website with engaging web content.
- Managed a team of graphic designers, web developers and copywriters to ensure timely execution of projects.
- Created content for various social media platforms such as Facebook, Instagram.
- Organized development and implementation of diverse marketing videos, social media posts.
- Collaborated with others to discuss new opportunities.
Florist
Bloomberry
Russia
01.2019 - 02.2022
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
- Developed relationships with vendors to acquire discounts on bulk purchases.
- Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
- Took photographs of completed floral arrangements for promotional purposes.
- Managed customer orders, requests, and complaints in a timely manner.
- Monitored competitors' pricing strategies in order to remain competitive in the market.
- Assisted with customer requests and answered questions to improve satisfaction.
Marketing Manager
Advertising company "Argument"
Yekaterinburg, Russia
01.1998 - 02.2022
- Tracked budgets for all marketing initiatives and provided regular updates.
- Planned events such as webinars or seminars to engage customers.
- Formulated and launched marketing and promotional campaigns to maximize profits.
- Negotiated with vendors to obtain most cost-effective pricing for product distribution.
- Prepared marketing campaign budgets with finance personnel.
- Analyzed market trends to identify potential opportunities for growth.
- Planned advertising campaigns for online, print and other mediums.
Education
Master of Science - Marketing And Commerce
The Ural State University of Economics
Yekaterinburg, Russia05.2002
High School Diploma -
School 38
Yekaterinburg, Russia05.1997
Arlington High School
Arlington, MA, USA05.1996
Skills
- Customer Support
- Customer Service
- Team Collaboration
- Order Preparation and Processing
- Client Engagement and Assistance
- Customer Service-Oriented
- Customer Orders
- Client Consultations
- Customer Research
- Digital Marketing
- Social Media Management
- Time Management
- Tactful and Diplomatic
- Artistic Floral Design
Affiliations
- Singing in the choir
- Gardening
- GYM
Languages
English
Professional
Armenian
Native/ Bilingual
Russian
Native/ Bilingual
Ukrainian
Limited
Timeline
Florist (Volunteer)
Orthodox Church
11.2023 - Current
Marketing Specialist (Volunteer)
Orthodox Church
11.2023 - Current
Florist
Bloomberry
01.2019 - 02.2022
Marketing Manager
Advertising company "Argument"
01.1998 - 02.2022
Master of Science - Marketing And Commerce
The Ural State University of Economics
High School Diploma -
School 38
Arlington High School
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