Ian Vaurasi-Waqa
Hayward
Summary
Proven tech-savvy professional with a history of enhancing operational efficiency at EOS IT Solutions/Meta. Demonstrated ability to multitask and manage projects, leading to significant improvements in customer satisfaction and safety standards. Skilled in heavy lifting and performance improvement, adept at quickly diagnosing and resolving technical issues, contributing to a record of excellence in various roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Asset Technician
EOS IT Solutions/Meta
06.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Warehouse Fulfillment Associate
Amazon
08.2022 - 05.2024
- Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
- Streamlined order picking process with proper sequencing, reducing errors and increasing accuracy rates.
Security Officer
OnView Integrated Solutions
02.2022 - 06.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Store Associate
Walmart
08.2020 - 01.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
James Logan High School
Union City, CA06.2021
Skills
- Multitasking and organization
- Heavy lifting
- Performance improvement
- Tech-Savvy
Certification
- Six Sigma Certification
- State Driver's License
- Forklift Certification
- First Aid Certification
- CPR/AED Certification
Languages
Japanese
Limited Working
Timeline
Asset Technician
EOS IT Solutions/Meta
06.2024 - Current
Warehouse Fulfillment Associate
Amazon
08.2022 - 05.2024
Security Officer
OnView Integrated Solutions
02.2022 - 06.2022
Store Associate
Walmart
08.2020 - 01.2022
James Logan High School
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