IAN VALOIS
Montreal,QC
Summary
Dynamic young professional with experience at Itaú.SA, excelling in process improvement and customer service. Proven ability to enhance team collaboration and organizational efficiency through strong communication and problem-solving skills. Committed to ongoing education and innovation, consistently delivering impactful results in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Young Apprentice
Itaú.SA
Vitória de Santo Antão , Recife/PE - Brazil
04.2023 - 06.2024
- Facilitated daily operations and customer service tasks to enhance overall efficiency.
- Collaborated on projects focused on improving workflow effectiveness.
- Supported team members through administrative and organizational assistance.
- Participated in team meetings addressing process improvements and updates.
- Engaged with mentors to clarify project objectives and expectations.
- Maintained cleanliness, organization, and safety in work environments.
- Pursued ongoing education to acquire new skills and knowledge.
- Utilized strong verbal and written communication skills for effective message delivery.
Education
High School Diploma -
Colégio CBV
Boa Viagem01.2021
Skills
- Team communication
- Process improvement
- Administrative support
- Customer service
- Organizational skills
- Problem solving
- Active listening
- Continuing education
- Integrity and ethics
- Team collaboration
- Creativity and innovation
- Team building
- Multitasking
- Project planning
- Professionalism
Training
Marketing Digital Curse
Microsoft Office365 Curse
Personal Information
- Number of Children: None
- Date of Birth: 2004/01/09
- Gender: Masculine
- Nationality: Brazilian
- Place of Birth: Recife - PE
Languages
English
Full Professional
French
Elementary
Timeline
Young Apprentice
Itaú.SA
04.2023 - 06.2024
High School Diploma -
Colégio CBV