IAN TRAVIS
AJAX,ON
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
12
12
years of professional experience
Work History
Account Manager
Buckman North America
04.2011 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Maintained current knowledge of evolving changes in marketplace.
- Recorded accurate and efficient records in customer database.
Education
Manufacturing Engineering Technologist
Fanshawe College of Applied Arts And Technology
London, ON12.2003
Skills
- Account Management
- Product Training
- Key Account Generation
- Issue Resolution
- Product and Service Sales
- Supporting International Sales Teams
- Sales Forecasting
- Upselling
- Sales
- Reporting
Timeline
Account Manager
Buckman North America
04.2011 - Current
Manufacturing Engineering Technologist
Fanshawe College of Applied Arts And Technology
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