Ian Sullivan-Svetich
San Francisco
Summary
Dynamic analyst with over 13 years of experience in business program support, specializing in technical, financial, and operational analysis and reporting. Well-versed in complex data interpretation, implementing processes and procedures, and providing comprehensive insights to enhance business operations and meet program goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Client Engagement, Technical Analyst
Fragomen, Del Rey, Bernsen & Loewy
01.2018 - Current
- Provides program support for Fragomen’s immigration technology platform, working cross-functionally to manage technical requirements, data processes, and solutions implementation
- Develops and implements data workflows for global business immigration clients, utilizing technical and data analysis to increase compliance and minimize client exposure to risk
- Performs comprehensive and ad hoc reporting and analysis to support client data integrity, data visualization, audits, and platform usage to maximize program efficiency, ensure transparency, and simplify program management
- Conducts technical testing and analysis, including front- and back-end product UI/UX testing, system integration QA, and data validation
- Creates and manages technical process documentation, and provides guidance on best practices to streamline client and platform operations
Configuration Coordinator
Fragomen Worldwide
10.2016 - 01.2018
- Managed the execution of Fragomen’s new immigration technology platform configuration requirements for large-scale client migrations and implementations
- Conducted data analysis and validation to ensure configuration specifications aligned with updated system architecture, including data mapping, API integration, and security compliance
- Coordinated implementation support, working closely with IT to provide client communication and help desk support
Business Operations Analyst
All American Trucking and Transport
02.2016 - 10.2016
- Conducted reviews of financial procedures and operations, identifying anomalies utilizing automotive relocation cost assessment data and analyzing findings for process improvement
- Managed a standard of controls to streamline payment reconciliation, working directly with the CEO and COO to implement automated and digital payment methods and improve cash flow management
- Provided business reporting and analysis to support financial operations and business efficiency
Financial Analyst
The Gap Inc.
10.2015 - 04.2016
- Developed and created financial reporting, forecasting, and cost tracking tools to support Gap IT program management with budget optimization and integrity
- Conducted program reviews with key stakeholders, providing budget variance analysis and monitoring resource allocation to ensure project continuity and delivery timelines
- Created reports, presentations, and other materials, such as financial actualization, program overviews, and trend analysis for program management and leadership
Business Operations Analyst
Redwood Mortgage
12.2013 - 04.2015
- Monitored and analyzed financial, statistical, and operational data trends for the housing and mortgage markets in the San Francisco Bay Area
- Developed financial forecasting tools to assist business investment strategy and drive growth, analyzing revenue variance, competitor statistics, business pipelines, and industry standards
- Collaborated with counsel to deliver regulatory and financial documentation: SEC Forms 10-Q, 10-K, and S-11; federal tax returns; investment prospectuses; and quarterly and annual financial statement
Senior Program Analyst
General Dynamics Information Technology
02.2013 - 10.2013
- Provided program management support for Veterans Affairs medical benefits programs, delivering research documentation and financial analysis to senior Department of Defense leadership
- Collaborated with cross-functional teams on Veterans Affairs digitization implementation, establishing program integrity and risk mitigation by providing analysis of contractual obligations, financial data, trends and anomalies in addition to project management and coordination
- Utilized predictive financial modeling to provide project forecasts to senior leadership, identifying potential risks and ensuring essential contract needs were met
Research Analyst, Department of Homeland Security
Creative Computing Solutions, Inc.
02.2010 - 08.2011
- Conducted analysis for federal law enforcement and federal agencies in conjunction with the Department of State
- Prepared and analyzed Department of State data; validating source credibility, expediting reports, providing corrective action recommendation, additional security investigation, and risk assessment
- Analyzed policy, strategies, and affairs from the Department of Homeland Security, Senate, and Congressional hearings on National Security
Education
Bachelor of Arts - International Security And Conflict Resolution
San Diego State University
San Diego, CA05-2008
Skills
- Program effectiveness analysis
- Diagnostics and troubleshooting
- Technical analysis
- Action planning
- Data analysis
- Remote technical support
- Quality assurance
- Briefings, reports, and documentation
- Project management
- Data collection monitoring
- Business intelligence
- Business requirements analysis
Certification
Applied Marketing Analytics, Northwestern University - Kellogg, 2023
Timeline
Client Engagement, Technical Analyst
Fragomen, Del Rey, Bernsen & Loewy
01.2018 - Current
Configuration Coordinator
Fragomen Worldwide
10.2016 - 01.2018
Business Operations Analyst
All American Trucking and Transport
02.2016 - 10.2016
Financial Analyst
The Gap Inc.
10.2015 - 04.2016
Business Operations Analyst
Redwood Mortgage
12.2013 - 04.2015
Senior Program Analyst
General Dynamics Information Technology
02.2013 - 10.2013
Research Analyst, Department of Homeland Security
Creative Computing Solutions, Inc.
02.2010 - 08.2011
Applied Marketing Analytics, Northwestern University - Kellogg, 2023
Bachelor of Arts - International Security And Conflict Resolution
San Diego State University
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