Managed daily workflow and project timelines for Proper Designworks' production team (between 3-6 individuals, myself included).
Received all customer inquiries and orders; relayed customer feedback and coordinated with staff to ensure all quality and design requirements were met; scheduled and hosted meetings with clients.
Managed shipping and receiving; executed purchase orders from various suppliers and wholesalers; directed incoming orders to their appropriate departments.
Created and e-mailed quotes and invoices, using online software Printavo.
Monitored budget and utilized operational resources.
Reviewed, edited, and created artwork for customers.
Built strong customer relations to develop a larger client base and foster returning clientele,
Aided with production, in particular with the running, calibration, and maintenance of a direct-to-film printing machine.
Landscaper / Maintenance Team Leader
Ron Paul Garden Centre
03.2019 - 11.2022
Led a team of maintenance workers in a variety of lawn care and landscaping jobs, for a total of approximately 30 jobs per week.
Provided customer consultations on the removal and planting of trees, annuals, and perennials, and implemented the planned changes.
Drove large company trucks and trailers to transport smaller vehicles, tools, and equipment throughout Winnipeg and the surrounding area.
Worked with team members to maintain a structured greenhouse plan; seeded, grew, and cared for greenhouse plants.
Aided customers with questions regarding plant care and selection.
Assistant Herbarium Curator
University of Winnipeg
06.2018 - 09.2018
Indexed and photographed hundreds of plant samples in the University of Winnipeg Herbarium.
Determined accuracy of recorded information via research and consultation; updated erroneous logs.
Verified accepted genus and species names of samples.
Geolocated origins of samples based on limited historical information.
Assistant Supervisor
Novelty Printers
05.2013 - 09.2017
Led a team of production workers, making sure that inks were mixed according to their proper Pantone colours and ready for each team member's upcoming orders.
Assisted in supervision, making quality control decisions and keeping the shop running on a tight schedule.
Worked as a printer in a fast-paced environment; met quotas while ensuring top quality for customers.
Operated as part of a team to maximize productivity while maintaining a positive work atmosphere.
Education
Bachelor of Science - Biology
University of Winnipeg
Winnipeg
06.2018
High School Diploma -
Neelin High School
Brandon, MB
06.2007
Skills
Operations Oversight
Operational Efficiency
Customer Service
Quality Assurance
Scheduling & Team Coordination
Website Development and Maintenance
Proficiency with Computers and Office Suite
Proficiency with JavaScript, HTML, and CSS
Intermediate French Skills
Valid Class 5 Driver's License
Background in Science and Analytical Thinking
Consistent typing speed of 80-90 WPM
References
Christopher Gottzmann, Owner, Proper Designworks, 204-230-2767
Andrew Churley, Maintenance Crew Manager, Ron Paul Garden Center, 431-293-4327
Languages
English
French
Hobbies
In my free time, I like to pluck away at a guitar and/or bass, sing, go for runs, and play an excessive amount of board games!
Timeline
Director of Operations
Proper Designworks
09.2022 - 08.2024
Landscaper / Maintenance Team Leader
Ron Paul Garden Centre
03.2019 - 11.2022
Assistant Herbarium Curator
University of Winnipeg
06.2018 - 09.2018
Assistant Supervisor
Novelty Printers
05.2013 - 09.2017
Bachelor of Science - Biology
University of Winnipeg
High School Diploma -
Neelin High School
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