Ian Peña
Winnipeg,MB
Summary
Proven Sales Manager at Konecta's call center for the Bahia Principe campaign with a track record of leveraging relationship-building skills to enhance team performance and client satisfaction. Excelled in staff management, boosting call quality standards, and driving tailored solutions, demonstrating a keen ability to meet and exceed objectives.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Family Business
03.2019 - 08.2021
- Sale of school supplies
- Organization and counting of products.
Delivery Man
Family Business
11.2022 - 08.2023
- Completed deliveries quickly and hygienically.
Sales Manager
Konecta
11.2023 - 07.2024
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Ensured high standards of call quality
- Guided and coached newly hired individuals
- Provided guidance and support to ensure group success in meeting objective of 14% of sales per amount of calls every month
Education
High School Diploma -
Robert Letourneau
Lima, Peru12.2022
Graphic Design
Red River College of Applied Arts, Science And Technology
Winnipeg, MBSkills
- Relationship Building
- Staff Management
- Verbal and written communication
- Traditional art
- Photoshop
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Manager
Konecta
11.2023 - 07.2024
Delivery Man
Family Business
11.2022 - 08.2023
Sales Assistant
Family Business
03.2019 - 08.2021
High School Diploma -
Robert Letourneau
Graphic Design
Red River College of Applied Arts, Science And Technology
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