Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Ian Panth

London,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

28
28
years of professional experience

Work History

Home-Based Educator

Self
London, ON
07.2019 - Current
  • Provided individualized instruction to meet the needs of each student.
  • Planned field trips related to curriculum topics that provided hands-on learning experiences.
  • Integrated technology into lessons when appropriate to engage learners.
  • Adapted teaching methods to accommodate different learning styles.
  • Encouraged children to be creative thinkers through problem-solving activities.

Founder/Owner/Professional Game Master

Random Table Games
London, ON
01.2019 - 04.2025
  • Scheduled and ran cooperative role-play adventures in-person and on-line.
  • Set up Virtual Table Top experiences for groups of players 18+.
  • Devised and ran games with well-planned stories and targeted themes (ages 10+).
  • Encouraged development of problem solving and communication skills
  • Managed a variety of personalities to achieve cooperative goals

Driver

Just Like Family
London, ON
05.2024 - 06.2024
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Picked up clients from their home to transport and drop off at their destinations.
  • Adhered to traffic laws and regulations to prevent accidents.

Customer Experience Representative

Indigo
London, ON
10.2016 - 07.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Organized promotional displays and arranged merchandise on counters or tables to promote sales.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed transactions.

Retail Accounts Manager

Regent College Bookstore
Vancouver, BC
09.1997 - 06.2008
  • Responded promptly to customer inquiries or complaints regarding products or services.
  • Created detailed reports summarizing accounts receivable activity within specified time periods.
  • Prepared monthly and annual accounts records for tax reconciliations
  • Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
  • Maintained accurate records of accounts receivable and payable transactions.
  • Prepared monthly statements for customers and sent out reminder notices when necessary.
  • Reconciled returns and exchanges quickly while following established procedures.
  • Performed daily opening and closing duties including cash handling and reconciliation.
  • Monitored inventory levels and reordered merchandise as needed.
  • Developed relationships with customers by providing knowledgeable advice about products.
  • Trained, coached, and mentored new team members on customer service and operational standards.
  • Cultivated loyal customer base by providing excellent customer service.
  • Processed sales transactions via cash register and telephone orders.
  • Delegated work to staff, setting priorities and goals.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.

Education

Master of Arts - Religion (Theology And Ethics)

Baylor University
Waco, TX
05-2016

Master of Arts - Biblical And Theological Studies

Regent College
Vancouver, BC
05-2001

Bachelor of Arts - Psychology

King’s University College At Western University
London, ON
05-1995

Skills

  • Public speaking
  • Writing
  • Attention to detail, time management
  • Following instructions and recipes
  • Strong analytical skills and problem solving skills
  • Excellent communication and interpersonal skills
  • Self-motivated and self-reliant
  • Reliable transportation with a clean driver abstract
  • Flexible schedule

Affiliations

  • Elected Board Member, Hillside Church London (2019-2023) Served on the board of elders at Hillside Church during a period in which the board led the community through the crises of a global pandemic and hiring a new full-time pastor. In addition, during my tenure, I helped implement key changes to our community policies.

References

References available upon request.

Timeline

Driver

Just Like Family
05.2024 - 06.2024

Home-Based Educator

Self
07.2019 - Current

Founder/Owner/Professional Game Master

Random Table Games
01.2019 - 04.2025

Customer Experience Representative

Indigo
10.2016 - 07.2019

Retail Accounts Manager

Regent College Bookstore
09.1997 - 06.2008

Master of Arts - Religion (Theology And Ethics)

Baylor University

Master of Arts - Biblical And Theological Studies

Regent College

Bachelor of Arts - Psychology

King’s University College At Western University

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Ian Panth