Ian Miller
Victoria,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Grocery Manager
Thrifty Foods
10.2023 - 01.2024
- Managed vendor relationships to ensure timely deliveries and consistent product quality.
- Improved overall sales by identifying market trends and optimizing product selection.
- Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
- Cultivated strong relationships with key suppliers, negotiating favorable terms for bulk purchases or exclusive promotions.
- Optimized ordering processes to minimize stockouts while avoiding excessive inventory levels.
- Boosted employee morale by fostering a positive work environment and providing regular feedback.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
Franchise Candidate
Loblaws Companies Limited
02.2019 - 03.2022
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Led projects and analyzed data to identify opportunities for improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Conducted research, gathered information from multiple sources and presented results.
SAP Manager
Jim’s Nofrills
06.2007 - 01.2019
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Orchestrated performance-oriented environment by closely supporting team members.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Assisted in recruiting, hiring and training of team members.
Education
Law And Security Administration
Niagara College
Welland, ON04.2007
Skills
- Franchise management
- Flexible and Adaptable
- Teamwork and Collaboration
- Critical Thinking
- Strategic planning
- Business Development
- Creative merchandising
- Business planning
- Project Management
- Task Delegation
- Supply level management
- Training and mentoring
- Customer service and assistance
Timeline
Grocery Manager
Thrifty Foods
10.2023 - 01.2024
Franchise Candidate
Loblaws Companies Limited
02.2019 - 03.2022
SAP Manager
Jim’s Nofrills
06.2007 - 01.2019
Law And Security Administration
Niagara College
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