Ian Macdonald
Dorchester,Ontario
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Project Manager
Jeffery Roofing and Sheet Metal Inc.
Belmont, Ontario
01.2024 - 07.2024
- Client liaison.
- Developed and maintained project plans.
- Conducted periodic inspections of job sites for quality and progress.
- Assisted field staff by delivering required materials and tools to the job sites.
- Ordered and maintained supplies and work materials.
Facilities Manager
HCL Logistics Inc.
London, Ontario
05.2018 - 01.2024
- Responsible for four separate facilities in London, ON.
- Managed implementation and operation of building preventive maintenance programs.
- Established relationships with local businesses and contractors.
- Coordinated the activities of subcontractors in relation to facility maintenance projects.
- Managed emergency situations such as fires, floods, power outages and other events impacting the facility.
- Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
- Oversaw construction and renovation projects.
Operations Manager
HCL Logistics Inc.
London, Ontario
06.2010 - 05.2018
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Installation Technician/Sales Associate
Sun and Wind Solutions Inc.
Mitchell, Ontario
05.2009 - 09.2010
- Installed solar heating systems for swimming pools and residential hot water systems.
- Collaborated with clients to determine project objectives and create a comprehensive plan.
Facilities Manager
Transfreight Inc.
Ingersoll, Ontario
01.2006 - 12.2008
- Responsible for Service Parts, Sequencing, and Crossdock Operations in three separate facilities in Ingersoll and London, supporting CAMI Automotive.
- Hiring and screening of salaried employees.
- Conduct performance reviews and set performance objectives for salaried staff.
- Monitor and manage costs and invoicing for each facility and operation.
- Reviewed KPIs with CAMI Executives on a monthly basis and provided weekly updates to direct customers.
Operations Supervisor
Transfreight Inc.
London, Ontario
06.2005 - 01.2006
- Managed a Service Parts Operation.
- Managed daily operations and oversaw building maintenance.
- Met with customer monthly to review KPIs.
- Developed strong customer relationships through excellent customer service practices.
- Oversaw implementation of procedures, goals and objectives within operations.
Education
Home Inspection - Home Inspection
Conestoga College
Kitchener, ON09-2010
Bachelor of Arts - Social Sciences
University of Windsor
Windsor, ON04-1994
Certificate of Criminology And Criminal Justice - Criminology
University of Windsor
Windsor, ON04-1993
Skills
- Building Maintenance
- Emergency Preparedness
- Asset Management
- Service planning and scheduling
- Grounds management
- Contractor liaison
- Project Management
- Customer Relations
Certification
- First Aid/CPR
- Working at Heights
Timeline
Project Manager
Jeffery Roofing and Sheet Metal Inc.
01.2024 - 07.2024
Facilities Manager
HCL Logistics Inc.
05.2018 - 01.2024
Operations Manager
HCL Logistics Inc.
06.2010 - 05.2018
Installation Technician/Sales Associate
Sun and Wind Solutions Inc.
05.2009 - 09.2010
Facilities Manager
Transfreight Inc.
01.2006 - 12.2008
Operations Supervisor
Transfreight Inc.
06.2005 - 01.2006
Home Inspection - Home Inspection
Conestoga College
Bachelor of Arts - Social Sciences
University of Windsor
Certificate of Criminology And Criminal Justice - Criminology
University of Windsor
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