Ian J. Cabrales
Disneyland
Pico Rivera
1
Certification
10
years of professional experience
Focused worker with a passion to help other succeed. Skilled in conflict resolution, mediation, negotiation and writing. History of leading, teaching and training. Eager to work in a collaborative people faced environment.
Work History
Lead Mediator
2 Years 3 Months- Assist Individuals in formulating solutions for their conflicts.
- Use conflict management skills to de-escalate strong emotions and maintain a calm atmosphere.
- Aid in coaxing negotiations and creative solutions.
- Write stipulations outlining said solutions.
Back of House Lead: Steward/Heart of House
3 Years 5 Months- Create deployment schedules for vending carts.
- Create daily assignments for cast members.
- Manage cash deployment to and from the warehouse.
Staff Assistant
3 Years- Assist staff with basic office tasks.
- Update tenants' and clients' databases through data entry tasks.
- Assist staff during fundraisers and tabling events with set up, registration, and distribution of information about tenants’ rights and resources.
Education
Bachelor of Liberal Arts - Communication Studies
Certificate in Mediation
- This certificate verifies that I have undergone 40 hours of basic mediation training.
- Relevant coursework for the certificate includes: Interpersonal Conflict Management, Intercultural Communication, and Negotiation and Conflict Resolution.
Skills
Communication
Impartiality
Self-awareness
Open-mindedness
Cross-cultural sensitivity
Mediation techniques
Certification
Mediators Certification
Timeline
Lead Mediator
Groundswell Organization
08.2024 - CurrentRead More
Back of House Lead: Steward/Heart of House
Disneyland
06.2023 - CurrentRead More
Staff Assistant
Inquilinos Unidos
01.2017 - 01.2020Read More
CSULB
Certificate in Mediation
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California State University, Long Beach
Bachelor of Liberal Arts from Communication Studies
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