Ian Girod
Santa Maria
Summary
Dynamic supervisor with a proven track record at Blenders In The Grass, enhancing team productivity through effective staff management and conflict resolution. Skilled in customer service and decision-making, I consistently improved customer satisfaction and streamlined operations, fostering a collaborative environment that drove success and efficiency.
Overview
6
6
years of professional experience
Work History
Supervisor
Blenders In The Grass
06.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Greeter
Global Exchange Vacation Club
10.2023 - 12.2023
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Acted as first point of contact for visiting clients and customers.
- Retained knowledge of promotions, products and services for informative customer advice.
Back Staff
Dentistry for Children
06.2019 - 08.2021
- Ensured a high standard of cleanliness and hygiene by conducting thorough cleaning of the practice every 30 minutes.
- Managed patient files and profiles, maintaining accurate records within the practice’s database and assisting with administrative tasks as needed.
- Supported basic maintenance efforts, contributing to the upkeep and smooth functioning of the facility.
Team Member
Jamba Juice
09.2019 - 10.2020
- Actively contribute to the collaborative smoothie production process, following recipes and maintaining a clean workspace.
- Provide exceptional customer service by greeting customers, taking orders, and ensuring a friendly atmosphere, especially during peak hours.
- Communicate effectively with team members, coordinating tasks, sharing important information, and supporting each other during busy periods.
- Play a crucial role in maintaining a clean and organized store environment, including cleaning equipment, restocking supplies, and adhering to health and safety standards.
Education
Bachelor of Science - Criminal Justice
Benedictine College
Atchison, KS05-2027
Associate of Science - Criminal Justice
Allan Hancock College
Santa Maria, CA05-2027
Bachelor of Science - Criminal Justice
The University of Texas At Arlington
Arlington, TX05-2027
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Policy enforcement
- Conflict resolution
Timeline
Greeter
Global Exchange Vacation Club
10.2023 - 12.2023
Supervisor
Blenders In The Grass
06.2022 - Current
Team Member
Jamba Juice
09.2019 - 10.2020
Back Staff
Dentistry for Children
06.2019 - 08.2021
Bachelor of Science - Criminal Justice
Benedictine College
Associate of Science - Criminal Justice
Allan Hancock College
Bachelor of Science - Criminal Justice
The University of Texas At Arlington
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