Ian Gardner
Aurora,ON
Summary
Dedicated and results-oriented professional with extensive experience in warehouse management, procurement, Inventory Management, and Forklift operation (current certificates), offers over 20 years of related expertise in warehouse operations management, organization performance, and team leadership. I offer skills in team supervision, operational efficiency, strategic planning, and Supply Chain Dynamics, thereby contributing to the success of your dynamic organization.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operation Supervisor
TJX Canada
01.2021 - 12.2023
- Provide sufficient leadership and Supervision of a team between 80-100 associates of unionized warehouse employees and agency associates, overseeing the day-to-day activities and ensuring the efficient execution of operation tasks and operating equipment safely
- Delegated tasks to team members, provided comprehensive training, and offered ongoing coaching to enhance the team's performance; maintained smooth workflow
- Implemented corrective strategies to address operational issues promptly
- Plan, communicate, and execute daily shift work plan, clearly outlining work assignments and priorities to achieve operational objectives
- Utilize Key Performance Indicators (KPI) to continuously monitor associate's performance, with a primary focus on cost controls and operational efficiencies
- Conduct regular spot-checks of inventory levels, supplies, and equipment to ensure accuracy count and compliance with established standards of operations
- Maintained accurate inventory counts, utilized advanced tracking systems to streamline processes and minimize discrepancies; Resolved issues related to lost or damaged merchandise
- Used Kronos and Oracle software to manage staff timecards and vacation requests effectively
Inventory Associate
Voila by Sobey's
01.2020 - 12.2021
- Managed the flow of inbound shipments daily using the appointment system and WMS resolving 85% of inbound issues; Left to enter a better position
- Coordinated distribution process with Customer Service, Operation Department, and Demand Planner Department to ensure 100% delivery accuracy
- Utilized automated Inventory Management Software to adjust physical quantities in storage, cycle counts, and receipt checks and eliminated expired products by 90%
- Reconciled stock counts through data reports and ensuring that all documentation was accurately completed and on time; Maintained stock rotation and disposed of accounted for obsolete stock
Case Picker and Reach Truck Forklift Operator
FedEx - Supply Chain Distribution
01.2019 - 12.2020
- Operated the Raymond Reach Truck Forklift and Electrical Pallet Jacks, replenished, picked up bulk orders, and sorted shipping with an RFI device
- Reported KPIs and implemented corrective actions consistently over 100% and picked and prepared 250 - 300 cases of individual SKUs per customer order; Packaged and labeled cases
General Manager
B. J. Hanna and Sons Limited, Retail and Distribution Company
01.2008 - 12.2019
- Managed daily operations of the company including sales and administration functions, payroll supervision, and staff management of 25 employees
- Ensured the sustainability of the company by supervising staff, building supplier relations, and increased customer retention rate by 20% and attract new customers through improved customer service
- Responsible for purchasing, and clearance of goods for more than 40 suppliers in the USA, Canada, China, and other parts of the world
- Liaised with Government Regulatory bodies to ensure compliance with all safety and hazardous materials
- Monitored supplier operations to verify quality of products, delivery schedule, correctness of prices and conformance to contract specifications
- Supervised cycle counts and year-end inventory count
- Scheduled maintenance of machinery and repairs of the building
- Increased company revenue and profitability by 13% by implementing parodic sales programs, collaborated with merchandising team to develop strategic advertising and marketing programs
- Reduced expenses by 10% through cost control practices; executed internal controls procedures to ensure compliance with company standards and policies
- Reduced accounts receivables by 50% through implementation of stronger Credit Controls
Senior Warehouse Manager
Cash Plus Telecom Ltd.
01.2006 - 12.2008
- Company Overview: Production and Distribution Co
- Implemented strategies to prevent or curtail pilferage; while implementing strategies to motivate and improve staff welfare, curtailed expenses, and improved profitability
- Developed and maintained a sound accountable system for inventory control
- Liaised with National Dealers and other customers, ensuring customer satisfaction and timely deliveries of their orders
- Ensured security procedures are maintained and followed
- Monitored company standards and addressed all levels of breaches; monitored operational issues-maintenance of plant and machinery
- Scheduled raw materials for production to fulfill customers' orders
- Provided leadership to 269 team members
- Production and Distribution Co
- Reduced company-wide pillage from all levels of staffing and increased Dealer and Distribution Relations by 50%
- Increased inventory accuracy by 100% and increased production by 30%
Commissary Manager
Island Grill
01.2004 - 12.2006
- Company Overview: fast-food chain of Restaurant Local and International
- Planned and supervised 20 Staff Members in the Production, Warehouse, and Distribution Department
- Improved the inventory management system to reduce out-of-stock items
- Maintained food safety, recipe standards, and warehouse security standards
- Conducted weekly projections through consistent cycle counts for core products to ensure correct vendor orders
- Analysed departmental needs and designed systems and procedures to adequately fulfill the needs
- Negotiated rates with suppliers resulting in reduced unit price and ultimately production input cost
- Fast-food chain of Restaurant Local and International
- Implemented key inventory monitoring systems by checking inventory levels at other store locations which resulted in an increase of sales by 20%
Education
Diploma - Business Administration
University College of the Commonwealth of the Caribbean
Diploma - Application and Management Studies
College of the Commonwealth of the Caribbean
Certification - Purchasing and Inventory Control
Jamaica Institute of Management
KingstonPost Grad Degree - Supply Chain Management
Lambton College
Toronto, ON12.2020
Associate Degree - Business Administration
University College of the Commonwealth of Caribbean
Kingston07.2017
Skills
- Critical thinking
- Problem solving
- Relationship management
- Team leadership
- Electric Pallet Jack
- Walkie
- Reach Truck Forklift
- Counterbalance Forklift
- Continuous improvement
- Adaptability
- Life-long learning
- Process enhancement
- On-time deliveries
- Inventory management
- Material flow
- Technological applications
- MS Office Suite
- Internet research
- Email protocols
- AS400
- QuickBooks
- SCAN
- RF scanners
- Forecasting
- Data analysis
- Product quality
- Customer service profitability
- Supply chain operation
- Control tools
- Safety standards
- Workplace environment
- Inbound materials
- Consolidation of shipped goods
- Labour resource coordination
- Key performance indicators
- Exceptional customer service
- Kronos
- Procurement
- Management
- Purchasing
- Operations management
- Budgeting
- Strategic planning
- Oracle
- Pricing
- Computer networking
- Freight experience
- Warehouse distribution experience
- Restaurant management
- Negotiation
Languages
English
Full Professional
Certification
- Counterbalance Forklift Certificate, Jamaica Institute of Management
- Experience using Reach Truck Forklifts
Additionalinformation
Certification in Counter Balance Forklift., Experience using Reach Truck Forklifts
Timeline
Operation Supervisor
TJX Canada
01.2021 - 12.2023
Inventory Associate
Voila by Sobey's
01.2020 - 12.2021
Case Picker and Reach Truck Forklift Operator
FedEx - Supply Chain Distribution
01.2019 - 12.2020
General Manager
B. J. Hanna and Sons Limited, Retail and Distribution Company
01.2008 - 12.2019
Senior Warehouse Manager
Cash Plus Telecom Ltd.
01.2006 - 12.2008
Commissary Manager
Island Grill
01.2004 - 12.2006
Diploma - Business Administration
University College of the Commonwealth of the Caribbean
Diploma - Application and Management Studies
College of the Commonwealth of the Caribbean
Certification - Purchasing and Inventory Control
Jamaica Institute of Management
Post Grad Degree - Supply Chain Management
Lambton College
Associate Degree - Business Administration
University College of the Commonwealth of Caribbean
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